The Targeted Case Manager will operate as part of an interdisciplinary team within The Child Center of NY’s Certified Community Behavioral Health Clinic (CCBHC), providing care coordination to individuals of all ages with complex and/or chronic behavioral health issues. Using a person-centered, strengths-based approach, the Targeted Case Manager will play an integral role in supporting an individual’s wellness and recovery journey, making sure they have access to resources they need to help maintain stability within the community.
Essential Functions:
· Responsible for supporting clients in navigating the complex health care and social service systems. This includes resolving any potential barriers a client may experience to engagement
· Provide advocacy on behalf of the clients, psychoeducation when needed and linkages to appropriate community and social service resources. This includes helping a client who is Health Home eligible, but not already connected, enroll in a Health Home
· Provide transitional care in the event of hospitalization or other out-of-home settings
· Facilitate interdisciplinary collaboration among all providers, the client, family, caregivers and all available supports to ensure all of the client’s needs are being met
· Conduct home/community visits for the purpose of ongoing assessment and monitoring of client needs
· Monitor and maintain compliance with all Federal, State and Local regulations
· Monitor compliance using data management systems
Supervisory Responsibilities:
None.
Minimum Qualifications:
· High School Diploma/equivalent and 1-3 years’ experience working with Substance Use Disorders or Serious Mental Illness OR Bachelor’s Degree in Social Work or related field
· Ability to plan and carry out assignments independently.
· Ability to prioritize, adhere to timelines and multi-task
Preferred Qualifications:
· Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali