Sr. Quality Improvement Specialist

Sr. Quality Improvement Specialist

Reporting to the Director of Adult Quality Improvement (AQI), the Sr. Quality Improvement Specialist is responsible for activities at UCSF Health which supports the Mission, Vision, Goals and Values of the organization and promotes high-quality patient and family care services. The Sr. Quality Improvement Specialist is able to work independently and in collaboration with Department of Quality & Patient Safety staff, other medical center staff and physician leaders to identify/implement strategies to improve the quality of care to patients of the medical center. In support of internal and external quality initiatives, the Sr. Quality Improvement Specialist applies extensive knowledge of quality data analysis and/or improvement concepts, methodologies, and data collection and abstraction techniques to substantial projects of large scope and high degrees of complexity. In support of designated clinical departments, the incumbent will partner with physicians in a team-based approach to drive the program and maintain an open dialogue to achieve identified goals and priorities related to quality and safety. The Sr. Quality Improvement Specialist identifies potential problems in the care delivery process as a result of data monitoring and formulates a workgroup to resolve the issue and ensures new processes are in place to improve the delivery of care.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $121,900 - $277,100 (Annual Rate).

To learn more about the benefits of working at UCSF, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Adult Quality Improvement (AQI) is a division within the Department of Quality & Patient Safety (DoQS) that provides clinical quality improvement program support to adult medical and surgical departments. AQI manages CMS and Joint Commission quality reporting programs, supports several clinical outcomes registries, and coordinates hospital wide and multi-hospital quality initiatives and collaboratives.

Required Qualifications

• Five (5) years of experience with QI standards, clinical chart review and abstraction, and/or regulatory requirements.
• This position requires flexibility to orient and work at all UCSF Medical Center locations.
• In-depth knowledge of QI models, tools, and techniques, including collection, abstraction, validation, analysis, visualization, reporting of data, and use of performance and benchmark indicators.
• Advanced knowledge of various administrative and business software packages, and of the specialized applications for quality data management.
• Advanced organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
• Advanced critical thinking and problem-solving skills to manage multiple levels of highly complex information and responsibilities, to quickly assess problems, and to develop and implement timely and effective solutions.
• Advanced interpersonal skills for collaborating effectively with all levels of clinical and technical staff and representatives of external regulatory agencies and for mentoring lower-level QI staff.
• Advanced ability to effectively convey complex clinical, technical, and educational information both verbally and visually, and to produce high-quality reports, documentation, and presentations.
• Advanced skills to influence and persuade staff, management, and clinicians at all levels and across departments.

Preferred Qualifications

• Master's degree in nursing or other healthcare profession, or a combination of comparable clinical education and/or experience

License/Certification

• Lean Six Sigma
• Certified Professionals in Healthcare Quality (CPHQ)

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve a promise we share with the professionals who make up our team. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu. Join us to find a rewarding career contributing to improving healthcare worldwide.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.