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Patient Care Coordinator - Primary Care

Providence Health & Services
Full-time
On-site
Redmond, Washington, United States
Patient Care Coordinator - Primary Care at Providence Swedish Redmond Ridge Primary Care
Schedule: Full Time, Day Shift

Location: Redmond, Washington

Patient Care Coordinators are responsible for coordinating information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Coordinators work with clinical teams to assist with scheduling, clinic operations, and more.

Swedish Medical Group provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity, and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

At our Primary Care Clinics, we are our patients’ closest partner when it comes to maintaining optimal health and wellness. Join our experienced and compassionate team to provide holistic care to patients in our community.

Benefits and perks

Competitive pay (including holiday pay & shift pay differentials)

Full medical, dental, and vision coverage from day one

401(k) plan with employer matching and complimentary retirement planner

Generous paid time off for vacation, sick days, and holidays

Tuition reimbursement & student loan forgiveness programs

Wellness & mental health assistance programs

Back-up child & elder care to help with care disruptions for your family

Voluntary benefits, such as pet, auto, and home insurance, commuter benefits and more

Required Qualifications

1 year experience in a medical/healthcare setting or 2 years in a customer service role.

Prior experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.

Preferred Qualifications

Electronic Medical Records (EMR) experience.

Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence
At Providence, our strength lies in our promise of “Know me, care for me, ease my way.” Working at our family of organizations means that, regardless of your role, we walk alongside you in your career, supporting you so you can support others. We provide best‑in‑class benefits and foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers serve in over 50 hospitals, 1,000 clinics, and a full range of health and social services across the country. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100‑year tradition of serving the poor and vulnerable.

Providence is proud to be an Equal Opportunity Employer. We are committed to ensuring every workforce member has the right to work in an environment free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

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