Summary
Responsible for facilitating the coordination of care for clients and their families identified for High‑Fidelity Wraparound Services (Tier 1) or Intensive Care Coordination Services (Tier 2) and meeting the deliverables of the Pathways to Success Program through a System of Care lens.
Essential Duties And Responsibilities
Clinical
Support an active caseload of 10 or 25 families and maintain weekly contacts via various contact methods including in‑person meetings as assigned per tier level. Actual service delivery to the family will include multiple contacts per week to provide the holistic support necessary.
Document according to Medicaid Rule 140, 141 and 132 and as outlined in the Pathways to Success Program. All documentation must be in the client file/Electronic Health Record.
Know and provide services in accordance with High‑Fidelity Wraparound Model as well as CASSP and System of Care Principals.
Provide services in a way that is most accessible to the family.
Follow the Pathways to Success Handbook.
Participate in mobile crisis response events for assigned families when possible and minimally coordinate with mobile crisis responders as expeditiously as possible, but no later than 48 hours after a crisis event.
Network with collaterals on behalf of families assigned, including: referral and linkage, discharge planning with inpatient psychiatric facilities, and the advocacy of a client’s rights within the education, legal, child welfare, mental health systems, and others as needed.
Collaborate with community partners regarding Wraparound plans and for cohesive treatment goals/outcomes.
Convene and work with child & family teams where family voice and choice is practiced and celebrated.
Supervision
Discuss cases with supervisor in clinical supervision on a weekly basis.
Discuss the Wraparound model and Pathways to Success program expectations in supervision.
Report to supervisor regularly about problems that arise, need for special services and resource information.
Meet with collaterals monthly to get feedback regarding the program services.
Consult with Wraparound Team regarding specific client issues that include gathering assessment information and assistance in treatment planning for the client.
Administrative
Complete all required documentation and clinical paperwork.
Complete all agency administrative paperwork.
Attend clinical meetings on a monthly basis.
Serve on agency program committees when assigned.
Participate in Performance Quality Improvement Efforts.
Comply with Council on Accreditation Standards and Best Practices in serving clients.
Cooperate with system evaluation.
Community Education / Public Relations
Meet with collaterals monthly to get feedback regarding the program services.
Attend Community Engagement Team meetings as requested.
Attend Parent Council/Junior Board as requested.
Educate the community regarding the Pathways to Success Program.
Assist in developing materials to be used in marketing and public‑relations events.
Facilitate positive networking relationships with community service providers and/or networks.
Act as a resource to community partners about mental health and mental health services.
Training
Fulfill agency requirement of training and document all trainings attended.
Attend all mandatory agency in‑service trainings.
Attend any Healthcare and Family Services trainings or through their partner, PATH.
Attend and partake in Wraparound trainings and model fidelity monitoring.
Special Assignments / Projects
Participate in projects as assigned by supervisor.
Perform incidental business‑related travel as needed.
Perform job responsibilities with a positive attitude.
Promote collegiality at the workplace by working collaboratively with others.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Supervisory Responsibility
This role has no supervisory responsibilities.
Physical and Environmental Considerations
The incumbent will be sitting in a car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.
The work environment is mostly field‑based and will have varying temperatures and noise level. The incumbent can expect to work in client’s homes, schools, public libraries, community agencies, and some in‑office time.
The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.
Position Type / Expected Hours of Work
This is a full‑time position, 37.5 hours per week.
Salary Range
In accordance with Illinois state law, we are committed to transparency in compensation. The salary range for this position is $45,614.40 to $67,941.87 per year, depending on experience and qualifications.
In addition to base salary, we offer a comprehensive benefits package, including medical, dental, vision, 401k, generous PTO and short‑term disability, and opportunities for professional development and growth.
Travel
This position requires extensive travel through the assigned county(ies) including Kane, DeKalb and occasionally outside areas.
Requirements
Education And Experience
Bachelor’s degree in Psychology, Social Work or related field is required.
Must be able to work two evenings a week.
The ability to work with people from every diverse background and show cultural competency is a must.
Experience working in community counseling related services and working with children and adolescents with mental health needs is desired.