Join to apply for the Justice Involved Case Manager role at Groups Recover Together
Groups is looking for an organized and self‑motivated Justice Involved Case Manager, who will be responsible for providing administrative support to our criminal justice stakeholders and referral partners. This role works closely with the Growth & Development Team and State Leadership to ensure that Groups is providing high‑quality care to some of our most vulnerable community members.
To be successful in this position you should be detail‑oriented, professional, able to solve problems independently, have excellent written and verbal communication skills, have exceptional customer service skills, and demonstrate the ability to navigate and problem solve under pressure. Empathy, efficiency, and the ability to balance multiple priorities are essential.
Responsibilities
Outreach and Development
Serve as a primary contact both virtually and in‑person for the Department of Corrections and all criminal justice partner contacts including but not limited to the jail system, parole, and probation
Provide outreach and connection for criminal justice residents while working in collaboration with the Recovery Support Specialists and other cross‑functional teams
Engage with releasing residents and stakeholders to ensure they are supported throughout the intake and admission process
Partner with the Growth & Development Team surrounding expansion of criminal justice partnership throughout new markets
Criminal Justice Referral Support
Create and maintain a statewide tracker for all criminal justice system referrals to ensure they do not "fall through the cracks" and are supported throughout each stage of their recovery
Partner with the local Regional Directors, Sr. Office Managers, and Office Managers for scheduling purposes regarding members who need in‑person assistance, including technological support
Support continuity of care for DOC referrals
Communicate directly with criminal justice referrals/members to assist with the intake process, coordination of care, and re‑engagement when appropriate
Document all care management services in electronic health record
Maintain and report requirements of the criminal justice stakeholders
Coordinate care with criminal justice stakeholders including DOC, probation, parole, and DCS while maintaining HIPAA regulations
Assist clinical team with ROI management and reporting to criminal justice partners as needed
Project Management
Create long and short term plans, including setting targets for milestones and adhering to deadlines
Delegate tasks on the project to employees best positioned to complete them
Adjust schedules and targets on projects as needed
Qualifications
Bachelor’s degree
2-5 years experience working directly with or in the criminal justice system
Case Management experience (preferred)
For remote roles: access to reliable internet and telephone services, specifically download speeds over 40 Mbps and upload speeds over 10 Mbps as well as a strong WiFi signal from your remote work location
Physical Requirements & Working Conditions
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities; these are made on a case‑by‑case basis.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industry: Hospitals and Health Care