Overview Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period.
Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida. Our success is driven by our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune\'s Top Workplace list for the 13th year in a row and was recognized as a top workplace USA 2021–2025. Our ACO was the best performing ACO in the country as measured by overall savings per Medicare beneficiary.
Position Geriatric Behavioral Health Case Manager is a core member of the collaborative care team, which includes Bluestone\'s Primary Care Providers, Nurses, Care Managers and other medical professionals. The Behavioral Health Care Manager is a patient-focused role, primarily working with a complex geriatric population and their families within their home environment (Assisted Living, Memory Care, and/or Independent Living). This role is an expert in dementia care, Alzheimer\'s, memory loss, and/or mental health targeting interventions that improve the patient\'s overall quality of life.
Schedule & Location Schedule: Full-time, day shift hours, no evenings, weekends or holidays. Hours are 8am–5pm Monday through Thursday and 8am–3pm on Fridays.
Location: Primarily in the Waukesha, New Berlin, Greenfield, Mukwonago, Burlington areas; mix of remote work and direct patient care.
Salary Range: $55,000 - $65,000, salary commensurate with experience.
Qualifications Education/Certification/Experience
Formal education or specialized training in behavioral health, including social work, nursing, psychology, gerontology, music therapy or related fields
One or more years of experience in memory care and/or dementia-related care
Valid driver’s license required
Responsibilities
Provide ongoing education and support to patient\'s care team on Alzheimer\'s disease, memory loss/dementia and their impact on cognitive function
Provide ongoing education and support to patient\'s care team on mental illness diagnoses and their impact on cognitive function
Establish care plans with interventions to reduce behavioral episodes and improve function and safety
Provide behavioral interventions using evidence-based techniques (e.g., motivational interviewing, problem-solving, modeling, active listening)
Identify and provide de-escalation strategies and crisis resources for caregivers, patients, and families
Provide effective non-pharmacological behavior prevention and reduction solutions
Identify strategies to anticipate and calmly de-escalate distress behaviors
Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
Complete validated rating scales monthly to monitor and assess response to care plan interventions
Participate in weekly caseload consultations with psychiatric consultants
Facilitate referrals for clinically indicated services outside of the organization (e.g., mental health specialty care, social services, support groups)
Act as a Bluestone ambassador for community staff through education and relationship building
Knowledge/Skills/Abilities
Knowledge of behavioral health, dementia, and care planning
Knowledge of assessments, screenings, and care planning for mental health disorders
Ability to engage patients in a therapeutic relationship when appropriate
Ability to work independently with excellent time-management and organizational skills
Ability to maintain professional relationships with patients and other members of the care team
Ability to communicate effectively and professionally, both verbally and in writing, with diverse populations
Intermediate-level computer proficiency with email, fax, word processing, spreadsheets, and databases
Excellent customer service skills
Demonstrated ability to read, write, speak, and understand the English language
Bluestone Benefits Health Insurance
Dental Insurance
Vision Materials Insurance
Company paid Life Insurance
Company paid Short and Long-term Disability
Health Savings Account (with employer contribution)
Flexible Spending Account (FSA)
Retirement plan with 4% matching contributions
Eight (8) paid holidays for office closures plus two (2) floating holidays
Three weeks (15 Days) Paid Time Off (PTO)
Mileage reimbursement program for field employees
Company sponsored cell phone, laptop and scrubs
Regular business hours