Overview We are expanding and looking for a Customer Care Coordinator to join our Awesome Service Team. Our team is changing the automotive service world every day and we are seeking real people who believe in and deliver the impossible every day. We value passion, creativity, commitment, and teamwork.
Responsibilities Make the impossible possible
Be a leader throughout our facility — speak up and exert influence to create positive change
Be a trusted advisor to our customers and get to know them on a personal level — learn about them and their family
Understand our business and how your work accelerates it
Think critically and improve what you do even after you think you are finished
Proactively avoid traditional service approaches and prove your value daily
Work with energy and urgency; be proactive rather than reactive
Recognize others and contribute to a positive, collaborative culture
Stay up-to-date on the evolving automotive industry and continuously learn
Requirements Demonstrated customer service, management and/or automotive-relevant experience
Strong communication skills; can explain ideas clearly
A passion to work for the coolest automotive repair and tire shop and to make an impact
A genuine desire to learn and grow
Benefits Competitive salary
Employee discounts
Health insurance
Paid time off
Training & development
Paid vacation
Paid holidays
Paid training
Paid sick days
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.