About the Company Option Care Health is dedicated to providing high-quality, patient-centered care. Our mission is to ensure that patients receive the best possible healthcare services in the comfort of their homes or alternative sites.
About the Role The Clinical Transition Educator is responsible for providing clinical education and training to ensure successful transition of patients to an Option Care Health care delivery model. The Clinical Transition Educator will also be responsible for partnering with the sales team to increase the number of patients being transitioned to OCH care delivery.
This position is field based and covers 4 hospitals:
Montefiore Medical Center Moses
White Plains Hospital
Responsibilities Evaluate, educate, and train patients, caregivers, and facility staff about how OCH services and products will be facilitated in an alternative site, in-home, or virtually in order to ensure successful transition of patients to an Option Care Health delivery model.
Conduct patient assessments and evaluations to determine patient viability to join the OCH care delivery model.
Partner with, and coordinate with the OCH sales team to understand clinical transition educational needs, and to develop improvements aimed at increasing patient transition volume.
Maintain confidentiality of patient and proprietary information and observe legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
Provide proper documentation of education utilizing OCH applications and technology.
Qualifications Active and unrestricted Registered Nurse (RN) license required.
Minimum of 2 years of experience in the healthcare industry.
Required Skills Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
Access to a reliable means of transportation which will enable travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.
Able to plan, organize and make presentations.
Preferred Skills Hands on home or alternate site infusion or discharge planning experience.
Experience growing service provider partnerships.
Additional Job Details Other postings referenced in the original description are not included here to maintain content focus on the Clinical Transition Educator role.