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Case Manager- Refugee Services

Catholic Charities Fort Worth
Full-time
On-site
Fort Worth, Texas, United States
Be PROUD of what you do:

You’ll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 115-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services

Core Responsibilities

Client Intake and Assessment

Client Support

Service Plan Development

Resource Identification and Referral

What will you be doing in your role?

Perform comprehensive assessments with clients according to established program and agency standards.

Assess needs to determine the barriers to self-sufficiency such as personal and family adjustments, finances, food, clothing, housing, and health.

Develop and implement individualized service plans with clients to address identified needs within established time frame.

Drive clients to and from necessary appointments on an as need basis.

Work in conjunction with the client to develop feasible service plan goals and action steps and assign to responsible part (you or client) as required and needed.

Monitor and evaluate client progress and adjust service plan and/or service delivery as necessary.

Empower clients towards cultural adjustment and comprehension of the new community through an understanding of self, personal situation, and client's responsibility for adjusting to new life in local community.

Empower clients to begin learning how to navigate medical/health and public benefits systems on their own for their success once services plan goals are met.

Document all client interactions and services in case notes and service plan as required.

Complete all necessary documentation to ensure compliance with funding requirements, licensing requirements, and agency quality assurance standards.

Advocate for clients with service providers or agencies and in the community.

Meet your service delivery tasks and effectively manage your administrative duties.

Work collaboratively with other Refugee Services members to support the overall goals of the team and coordinate services for clients as necessary.

Are you the next Refugee Services Case Manager?

Bachelor’s degree in social work or related field and one-year experience in social services or a combination of education and experience.

Excellent verbal and written communication skills in English

Bilingual skills in a common client language are preferred.

Must have reliable transportation, a current Texas driver’s license, and evidence of auto liability insurance.

Must be willing to transport clients in his/her car.

Here’s the Good Stuff...

Full-time position with a starting hourly rate of $20, based on minimum job requirements. Pay is determined by relevant experience, work history, education and internal equities.

Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield

Health Savings Account- CCFW contributes $110 per month .

100% Company paid Long Term Disability

100% Company paid Basic Life and AD&D Insurance

16 paid Holidays (including being closed Christmas Eve through New Years Day)

Tiered PTO Accrual by tenure:

Vacation Time- 100 hours in your first year.

Sick Time- 48 hours in your first year.

403(b) with employer match from day one- up to 6%

3 weeks paid parental/critical illness leave

Employee Assistance Program

CCFW Participates in the Public Service Loan Forgiveness program ( PSLF )

Mentorship Program

Wellness Program

Financial Coaching

I’m in...next steps.
I’m in...next steps.
We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: www.catholiccharitiesfortworth.org. Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!

Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.

Qualifications Behaviors

Preferred
Enthusiastic : Shows intense and eager enjoyment and interest

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred
Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Goal Completion : Inspired to perform well by the completion of tasks

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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