Case Manager, Office of Mental Health (OHM) Supported Housing Program Join to apply for the Case Manager, Office of Mental Health (OHM) Supported Housing Program role at CAMBA
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We offer more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services, reaching almost 80,000 individuals and families including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
Office of Mental Health (OHM) Supported Housing Program: provides a total of 87 units of scattered site housing to individuals who meet the program’s eligibility. The first program provides 70 units of housing to chronically homeless single adults who are eligible for SSI or SSD and suffer from Serious and Persistent Mental Illness (SPMI) or are diagnosed as Mentally Ill and Chemically Addicted (MICA). The second program provides 10 units of housing for SPMI individuals who reside in OMH psychiatric centers, Article 28 inpatient hospitals, residential treatment programs and adult homes. The third program provides 7 units of housing to individuals who are SPMI and have been residents of either OMH Psychiatric Centers or OMH operated residential programs for one year or longer. All apartments are located in Brooklyn. The program offers Case management services focusing on removing barriers to maintain housing by ensuring that all clients’ basic needs are met and that clients are connected to needed services, such as mental health and substance abuse. The operations component focuses on the housing units meeting habitability standards by working with landlords and management companies to address major repair issues and complete minor repairs, as well as identifying new units, negotiating leases, and making units ready when there is a vacancy. Clients contribute 30% of their income towards their rent.
Position: Case Manager
Reports To: Program Supervisor
What The Case Manager Does:
Provide all contract funded activities, including conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conferences, and related program documentation. Enter all client services into Client Track and ensure clients are connected to and maintain primary medical care and adhere to medical and medication treatment.
Connect clients to needed services (medical, mental health, substance use treatment) as well as legal entitlements and other supports.
Monitor clients’ progress toward goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
Act as client liaison/advocate with outside organizations regarding education, healthcare, housing, legal issues, etc.
Escort clients to appointments (educational, medical, social service, etc.).
Assist clients in completing applications for benefits and entitlements and monitor outcome of the process.
Collect required documentation and create client files.
Conduct a minimum of one home visit per month.
Report repair issues to the Housing Specialist and monitor living conditions.
Meet required monthly projections and provide information for monthly program reports; keep client charts audit-ready.
Other duties as assigned.
Minimum Education/Experience Required:
Bachelor or Associate degree with one year of equivalent experience, or
Two years of equivalent experience with sufficient education and technical expertise to comprehend written and oral instructions (work orders), basic math to accomplish maintenance tasks, and to document tasks.
Relevant experience, preferably in a mid-sized organization (250+ employees) working with persons with histories of homelessness, mental illness, and/or substance abuse. Strong written & verbal communication and computer literacy in Microsoft Office Suite.
Bilingual English and Spanish (preferred).
Other Requirements:
Compensation : $51,500 annually. Salary ranges are determined based on factors such as experience, education, program size, and internal equity.
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.