Case Manager Mental Health Professional (MHP/QMHP) BH (54281)
Apply for the Case Manager Mental Health Professional (MHP/QMHP) BH (54281) role at Association for Individual Development .
Association for Individual Development (AID) is a non‑profit organization dedicated to empowering individuals with physical, developmental, intellectual, and mental health challenges; trauma survivors; and at‑risk populations to live dignified lives of purpose.
Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
Provide independent program coverage when scheduled.
Assure compliance with all agency, state, and federal regulations while providing services and completing assignments; review and follow updated policies and procedures.
Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
Maintain professionalism and good boundaries when working with clients, coworkers, and outside agencies.
Meet minimum service hour provision productivity standards (MRO) monthly.
Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis.
Complete and sign all MRO documentation within 48 hours using Cx360.
Meet with all assigned clients regularly depending on program and client needs; submit daily activity logs.
Develop, review, and revise the IM+CANS and complete corrections within the allotted timeframe.
Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with treatment goals.
Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives.
Obtain input from clients, families, guardians, and other staff on how to improve residential services.
Monitor and report safety of clients’ living arrangements.
Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
Assist clients in paying bills, budgeting, and banking per program procedure.
Oversight or management of client funds when necessary (dual signature accounts, AID representative payees).
Obtain and maintain client benefits (Social Security, Medicaid, Link Card, etc.).
Assure client records are properly maintained per agency procedures.
Complete authorizations, reauthorizations, and spend‑down paperwork in a timely fashion.
Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
Attend monthly clinical supervisions per DHS requirements.
Attend monthly team meetings and be a positive contributor.
Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure; complete necessary paperwork correctly (incident reports, petitions, encounters).
Promote a relationship between clients’ families and additional supports.
Provide transportation to clients in personal or agency vehicles when necessary for work, shopping, appointments, etc.
Assure the coordination of services in the community to meet client needs (e.g., financial, legal, advocacy, medical, etc.).
Participate in planning and implementation of client activities.
Perform all other related duties, as assigned and in accordance with AID policies and philosophies.
Promote client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges.
Communicate with service delivery partners—physicians, nurse practitioners, counselors, pharmacists, employers, community supports, and other health professionals—to facilitate achievement of client wellness objectives.
Utilize a variety of appropriate resources and educational materials for wellness coaching (e.g., Health Matters Curriculum, smoking cessation materials, weight management information, etc.).
Promote awareness and respect for the diversity of our clients, employees, families, and other stakeholders.
Qualifications
Education: Bachelor’s degree in Human Services or related field required for MHP; Master’s degree in Human Services required for QMHP.
Experience: Experience working in social services required; crisis management experience preferred; bilingual in Spanish preferred.
Physical: Navigation of stairs; no lifting restrictions; able to provide services in clients’ homes.
Equipment: Computer with Microsoft Windows applications; copy machine; telephone with voicemail system; basic household appliances.
Additional Requirements: Use of personal automobile, valid driver’s license, and minimum liability insurance as defined by AID Personnel Policy; drive self and clients in agency or personal vehicle; must acquire and maintain certifications in First Aid, CPR, non‑violent crisis intervention, CEU’s and other relevant trainings; evening hours may be required; must maintain IM+CANS certification.
Benefits
$1,000 sign‑on bonus for full‑time employees.
21 days of paid time off plus 10 paid holidays.
Paid training.
Tuition reimbursement.
Health benefits: medical, dental, vision, life, STD, LTD, critical illness, and accident insurance.
401(k) with a 3.5 % company contribution after one year.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Non‑profit organizations
Apply now and join our compassionate, hardworking, and caring team to make a meaningful impact in the community.