Case Manager Mental Health Professional Crisis Care Counselor Join to apply for the Case Manager Mental Health Professional Crisis Care Counselor role at Association for Individual Development .
Schedule : 6:00am - 6:00pm, Monday, Tuesday, Saturday & every other Friday
What you will be doing Providing crisis intervention, de-escalation, emotional support and suicide risk assessment to callers in crisis via phone through AID’s 24/7 crisis line.
Manage and assess incoming Mobile Crisis referrals from 988, local police departments, and other community services via phone through AID’s 24/7 crisis line.
Provide in-person Mobile Crisis Response with a recovery support specialist anywhere in Kendall and Southern Kane County when a person is experiencing a mental health crisis that cannot be de-escalated over the phone.
Complete in-person assessments to determine suicide risk, level of care need, and access to support. Work with the person in crisis and their collaterals to complete a safety plan.
Collaborate with a team of service providers within AID and throughout the social service community to ensure that all client’s needs are met to promote and maintain community stabilization.
Maintain documentation required for crisis intervention services provided on the phone and in the community.
Provide supervision and support to all recovery support staff to ensure maintenance of CRSS certification process.
Assist Program manager with carrying out day-to-day operations of the program, including staff training, administrative responsibilities, case management and community relations.
Assist with providing supervision and support to Crisis Care System staff when providing crisis intervention on the phone and in the community.
What we provide for full-time employees $1,000 sign-on bonus for full-time
21 days of paid time off plus 10 paid holidays
Paid training
Tuition reimbursement
Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
401K with a 3.5% company contribution after one year
What will you bring to the table Education Bachelor’s degree in a human services field (MHP) required
Bilingual - Spanish preferred
Knowledge of the DSM-5 or most current edition
Experience At least 1 year of experience in behavioral health/crisis services preferred
Other requirements Physical: Ability to communicate in-person, by telephone and in group settings. Requires frequent standing, walking, and navigation of stairs. Ability to provide services in clients’ homes and in the community. Ability to drive and work overnights is required.
Equipment: Operates in a professional office environment and off-site in various community settings. Uses standard office equipment.
Flexibility to work evening/overnight/weekend/rotating holidays
Ability to work rotating on-call shifts and cover non-scheduled shifts as needed
Reliable transportation to and from work; maintain automobile liability insurance per policy; valid Illinois driver’s license
Drive self and clients in agency or personal vehicle
Ability to work with diverse populations, demonstrating cultural competency and community awareness
May be required to work multiple locations
Complete required trainings within 30 days of hire including First Aid, CPR, Non-violent Crisis Intervention Training, CEUs, and other trainings assigned by manager
If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.
Senioriry level Entry level
Employment type Full-time
Job function Other
Industries Non-profit Organizations
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