Case Manager Recovery Support Specialist Crisis Care Counselor- Mobile (54233)
Association for Individual Development (AID) is a non‑profit organization dedicated to empowering people with physical, developmental, intellectual, and mental health challenges, those who have suffered trauma, and those at risk. We are looking for a
Case Manager Recovery Support Specialist Crisis Care Counselor‑Mobile RSS who demonstrates our mission and wants to make a meaningful difference in the community.
$1,000 Sign‑On Bonus
Responsibilities
Utilize lived experience with mental health diagnosis to support clients in decreasing mental health dysfunction, increasing community functioning, and achieving recovery goals.
Provide crisis intervention, de‑escalation, emotional support and suicide risk assessment to callers via phone and in person.
Manage and assess incoming Mobile Crisis referrals from 988 and local police departments through AID’s 24/7 crisis line.
Provide in‑person Mobile Crisis Response throughout Kendall and Southern Kane County.
Collaborate with AID staff and community service providers to meet client needs and promote community stabilization.
Maintain documentation required for crisis intervention services on the phone and in the community.
Maintain scheduled work hours; respond to calls from shift start to shift end; provide crisis line coverage when not on mobile response.
Offer effective individual crisis counseling and crisis intervention assessments, including telephone counseling through active listening and motivational interviewing.
Consult with family members, case managers, and other service providers, using intervention tactics to reduce symptomology.
Provide independent program coverage when scheduled or in emergencies.
Complete clinical documentation in accordance with program funders and administrative rules.
Submit billing and required documentation on a timely basis (e.g., MCRT daily logs, Dispatch logs, 988 follow‑ups).
Attend clinical supervision at least once per month.