Join to apply for the Case Manager I/II - Drop-In Center role at Sierra Vista Child & Family Services
Brief Description
36-40 hours per week (Full-Time). Hours include Thursdays 5‑7 pm and Saturdays 8‑12 pm. This schedule includes weekday shifts, two evening shifts, and a four‑hour shift on Saturdays each week.
Case Managers at the Family Resource Center provide education, group facilitation, and supportive services to families with children ages 0–5, focusing on early learning, child development, and school readiness. They also provide differential response services for families with children ages 0–5 who are at risk for child abuse and neglect, as well as aftercare services for children ages 0–17 and their families. Case management is a collaborative process involving assessment, planning, facilitation, care coordination, evaluation, and advocacy to meet each individual’s and family’s comprehensive needs through effective communication and connection to resources that promote overall well-being. Services are delivered in Family Resource Centers, client homes, and community settings.
Qualifications
Case Manager I – High school diploma or GED required; Bachelor’s degree in Counseling, Social Work, or related field preferred.
Case Manager II – Bachelor’s degree in Counseling, Social Work, or related field required; equivalent experience accepted.
Knowledge of community resources preferred.
Experience facilitating group sessions, including parent cafés and educational classes for adults and children preferred.
Knowledge of child development frameworks, including ACEs, ASQ, and PFS assessment preferred.
Bilingual required.
Must be 21 years old or over.
A valid California driver’s license is required for staff with regular driving duties; the driving record must meet agency requirements and be approved by the agency’s insurance company.
Essential Job Functions
Ability to communicate ideas in oral and written form.
Protect and honor individual integrity through confidentiality.
Work harmoniously with subordinates, supervisors, and others.
Instruction in group and individual settings.
Work effectively with culturally/ethnically diverse individuals.
Maintain confidential information according to legal and ethical standards.
Work at various locations, including client homes, schools, and community settings.
Maintain adequate physical, mental, and emotional health to perform duties.
Responsibilities
Provide access, advocacy, resources, and linkage to clients.
Attend community events; provide outreach services; identify community needs and set/reach targeted goals.
Administer program measurement tools and surveys to track and report program data and outcomes.
Interact productively within a multidisciplinary team and with community organizations.
Maintain records and tracking systems that meet agency, The Joint Commission, and contract standards.
Prevent and control infection.
Maintain a culture of quality and safety.
Use de‑scalation skills and techniques for crisis prevention.
Properly administer the C‑SSRS to help prevent suicide.
Other Duties
Attend all required meetings and training.
Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Report any client imminent danger to self or others or gravely disabled immediately to direct supervisor or chain of command if unavailable.
Other duties as assigned.
Summary
We are a nonprofit organization with a mission to strengthen families and communities by transforming lives! We are currently recruiting for a Case Manager I/II for our Drop‑In program, who is ready to make a difference in the lives of others!
Why Sierra Vista?
Our supportive, caring environment extends not only to our clients and families, but also to our valued staff as well. Employees from a number of disciplines work together in a collaborative, stimulating environment that is a model for quality care.
Sierra Vista Child & Family Services Offers
Health Insurance Coverage – comprehensive medical, dental, vision coverage, and employer‑paid life insurance.
2 weeks of vacation, 11 paid holidays, 12 sick days upon accrual.
Employee Assistance Plan – unlimited access to professional consultants for money management, family counseling, legal advice, and many other areas.
Optional 403(b) retirement plan with employer matching.
Clinical Supervision for state licensure.
Opportunities for growth and professional development.
Non‑Profit Student Loan Forgiveness.
Salary increases each year.
Supportive/collaborative work environment.
Discounts available for gym memberships, cellphone plan providers, and other perks.