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Case Manager | Holyoke

Gandara Center
Full-time
On-site
Holyoke, Massachusetts, United States
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Why Work for Gandara Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration. Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits Retirement Plan 403(b)
Health, Dental, Vision, Pet and Life Insurance
Paid vacations
Paid holidays
8 discretionary days
Mileage Reimbursement
Additional Benefits Career Growth Opportunities
Culturally Diverse population
Clinical Licensing Support
Job Title: Case Manager
Work Location: Holyoke
Bilingual Candidates Encouraged to Apply
EOE M/F/D/V
Union/Non-Union
Job Summary: The clinical goal of this program is to provide youth under 21 and their parents/caregivers with the intensive short-term treatment needed to maintain the youth at home safely and to connect them to ongoing outpatient and/or community-based services. The FIT service includes Intensive Family Therapy that may involve working with the entire family (or a subset) to implement focused, structural, strategic, behavioral techniques or evidence-based interventions to enhance problem-solving, limit-setting, risk management/safety planning, communication, and skill-building to strengthen the family and to advance therapeutic goals to improve ineffective patterns of interaction.
Duties and Responsibilities Working under the supervision of a clinician to support the implementation of a treatment plan to assist the youth and the family in achieving the goals of the plan.
Teach the youth to understand, direct, interpret, manage, and control feelings and emotional responses to situations and to assist the family to address the youth's emotional and mental health needs.
Phone contact and consultation are provided as part of the intervention.
Review/development of a risk management/safety plan in collaboration with the youth and parent/caregiver.
Provide or secure support and crisis/emergency services for the youth/family through face-to-face contact, phone contact or by text.
Inform the Provider Agency of all emergencies or critical incidents.
Collaborate with involved agencies to meet the youth and family needs; contact key people by telephone, and invite them to Care Planning Team meetings.
Maintain current on all Agency, Government and Funding trainings and health requirements (OSHA, etc.).
Complete necessary paperwork in a strength-based manner per Agency requirements (e.g., court letters, change of placement forms, referrals, ICP, progress notes, evaluation instruments, consent forms).
Complete time sheets, mileage forms, etc., and submit accurately and timely.
Minimum Qualifications Bachelor’s degree in a human service field from an accredited college/university.
Experience in family therapy and working with youth and families.
Experience navigating child/family-serving systems and advocating for family members in the behavioral health system.
Demonstrated ability to be innovative, creative, analytical and decisive in problem solving.
Demonstrated communication, administrative and organizational capabilities.
Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc.
Understanding/willingness to be part of a program that supports youth and families 24/7.
Must have a driver’s license and vehicle available to support program needs.
Equal Employment Opportunity statement: The Gandara Mental Health Center provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Individual and Family Services
Mental Health Care
Non-profit Organizations

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