Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve.
A New Leaf, a nonprofit dedicated to providing critical resources and safe housing for individuals and families in crisis, is seeking a compassionate and skilled Case Manager to join our Domestic Violence Support team.
Hourly Pay Rate : $20.00
Location : Apache Junction, AZ
Schedule: Sunday - Wednesday; 11am-9pm *Required to complete our "New Hire Orientation" held on the first work week of employment, Monday-Friday, 8:30am-5pm; subject to change upon completion of orientation requirements which may grant early release of orientation before Friday; orientation not offered evenings or weekends.
QUALIFICATIONS: Education :
High School Diploma or GED, required.
Associate or Bachelor’s Degree, preferred.
Bilingual verbally in Spanish, preferred.
Experience:
Experience working with domestic violence, homeless or economically disadvantaged population required.
Knowledge of community resources.
Knowledge of and/or experience with trauma informed practices required.
Primary Responsibilities:
Role model appropriate behaviors to callers on the hotline and clients in the shelter, at all times, utilizing trauma informed principles and practices.
Provide case management, crisis intervention, domestic violence education, and resources and referral services to callers/clients on the crisis hotline and in the shelter.
Be responsible for issues relating to admission and discharge, in conjunction with the programs definition and policies as relevant to program/client needs.
Perform screenings, lethality assessments, and basic needs assessments for potential clients according to procedure. Assist with the introduction of program and facility orientation to incoming clients. Assist with client intake/exit paperwork as needed.
Co-develop 24/7 Safety/Crisis Plans with every household, depending on the safety needs and risk factors identified by the client.
Monitor the implementation of a strength-based service plan and progress of household towards goals.
Assist households in obtaining community services and benefits, securing appointments with outside services and agencies as needed; including, identification of funding sources and linkages to other agencies/services.
Provide referrals and/or coordinating transportation for households to community services as relevant to program/client needs.
Coordinate client satisfaction surveys with individual clients on a regular basis.
Facilitate and coordinate discharge planning transition and follow up according to plan.
Compliance/Requirements
Valid Driver’s License with reliable transportation.
Current Auto Liability Insurance.
Class 1 Fingerprint Clearance Card.
39 Month Motor Vehicle Record.
We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.
A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records.
A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program.
BENEFITS PACKAGE:
All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment.
For full-time employees, we also provide the following as part of the total compensation plan: Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short-Term Disability, 401(K), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more.