Hourly Rate: $23.53
Schedule: Sunday–Thursday, 4 pm–12 am
Location: Unionport section, Bronx, NY
Job Overview
Samaritan Daytop Village operates transitional housing programs for single adults and families experiencing homelessness across all five boroughs of New York City. The Evening Case Manager works directly with clients to conduct interviews, evaluate their needs, and collaboratively develop Independent Living Plans. The role involves identifying community resources, coordinating referrals to healthcare, education, legal support, and assisting clients in relocating to permanent housing. The manager maintains detailed documentation, monitors progress, and advocates to remove barriers to stability and self‑sufficiency.
Responsibilities
Build professional relationships with clients and maintain confidentiality
Review client eligibility documents and explore non‑shelter alternatives
Conduct intake interviews and psycho‑social assessments
Develop and update Independent Living Plans with short‑ and long‑term goals
Refer clients to permanent housing and community‑based services
Support clients in overcoming barriers and advocating for themselves
Track client progress and document updates through regular contact
Follow up with clients and referral agencies to monitor service outcomes
Provide data for required reports (weekly, monthly, quarterly, annual)
Act as a liaison with outside organizations for education, health care, childcare, housing, and legal matters
Qualifications
High School Diploma or equivalent required; Associate or Bachelor’s Degree in Human Services, Social Work, or a related field strongly preferred
At least 1 year of case management or social services experience working with individuals experiencing homelessness, substance use, mental health challenges, or other complex needs
Strong interpersonal skills and ability to build trust with diverse clients
Clear and effective communication skills for interviews, documentation, and coordination with partners
Ability to maintain accurate records and meet reporting deadlines
Commitment to client confidentiality and professional ethics
Familiarity with NYC housing, healthcare, legal, childcare, and educational resources
Problem‑solving skills and a supportive approach to helping clients overcome challenges
Organized and detail‑oriented, able to manage multiple responsibilities
Culturally sensitive and responsive to the needs of individuals and families experiencing homelessness
Benefits
Full benefits package including medical, dental, and vision insurance; 25 days of paid time off; retirement account with employer match; tuition reimbursement.
This is a full‑time, non‑exempt position with an hourly rate of $23.53, annualized at $42,840 for 35 hours per week.