Case Manager – Acacia Network
Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico.
Under supervision of the Director of Social Services, the Case Manager is responsible for providing case management, housing support to clients and monthly reporting requirements that will ensure compliance with the parameters of the program.
The salary for the Case Manager is $35,000 - $45,000 annually based on relevant experience.
Key Essential Functions
Conduct needs assessment and case management for assigned families
Conduct intakes, home visits and apartment inspections
Hold bi‑weekly interviews with clients
Maintain up to date files including client history and profile
Provide information and referrals, arrange services, advocate and intervene with government agencies, short‑term counseling and assist in developing service plan with goal of restoring family independence
Coordinate workshops, seminars and other activities for general client population
Perform other related duties as assigned
Make recommendations to improve level of services
Relocation Services
Meet with Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing Application; complete documentation in a timely manner
Meet with Head of Household every two weeks to determine housing status and immediate needs
Contact landlord/broker to schedule appointment to see apartment
Follow up with landlord/broker to assure that Section 8 package or other related documents were submitted
Schedule Head of Household for Apartment Inspection with housing site
Follow‑up meeting with resident for Lease signing
Follow‑up meeting, after lease has been signed, then schedule resident for move out
Contact Public Assistance agency to request rent checks
Case Management and Record Keeping
Provide case management and on‑site crisis intervention
Complete required service plans
Educate participants with respect to good housekeeping and home‑safety practices, budgeting and landlord/tenant relations, as necessary
Maintain appropriate documentation of all tenant contacts
Document monthly progress notes in the participants’ chart
Conduct home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services
Report any alleged child neglect or abuse to the ACS agency or the authorities
Education and Requirements
BA degree in relevant field (Masters degree preferred)
Minimum of 2 years of Case Management Experience
Experience working with homeless population(s)
Housing Knowledge
Familiarity with community Resources
Excellent oral and written communication
*Acacia Network is an equal opportunity employer*
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Non‑profit Organizations, Hospitals and Health Care, and Medical Practices