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Case Manager

Solomon Page
Full-time
On-site
East New York, New York, United States
Job Overview
Our client, a well‑established organization, is seeking a Case Manager to join their team! This role will be remote.

Responsibilities

Conduct client interviews and assessments to determine needs and program eligibility

Review and verify client information and supporting documentation

Provide assistance and connect clients with appropriate resources

Communicate clearly and professionally through written and verbal channels

Maintain accurate case records and ensure confidentiality of client information

Collaborate with internal teams and external partners to coordinate services

Support training and onboarding of new team members as needed

Continuously seek opportunities to improve processes and client satisfaction

Additional duties as assigned.

Required Qualifications

Bachelor’s Degree preferred; advanced degree a plus

Minimum 2 years of experience in case management, social services, or a related field

Experience in a nonprofit or client services environment preferred

Strong organizational, communication, and problem‑solving skills

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)

Ability to manage multiple priorities and meet deadlines

Benefits
Solomon Page offers a comprehensive benefit program for hourly employees. We offer medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long‑term relationships based on trust, respect, and the consistent delivery of excellent results. For more information, visit solomonpage.com and connect with us on Facebook or LinkedIn.

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