Volunteers of America‑Greater New York (VOA‑Greater New York) is an anti‑poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County, providing emergency, transitional and permanent housing as well as services for families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
Position: Case Manager
We seek a dedicated and compassionate Case Manager to join our team in supporting young adults on their journey toward employment and career development. As a Case Manager, you will be vital in providing individualized support, guidance, and resources to help young adults overcome barriers and achieve their employment and training goals. You will work closely with program participants to assess their needs, develop personalized action plans, connect them with relevant services, and monitor their progress throughout the program.
Location: New York, NY 10032
Minimum Qualifications
Associate's degree or 60 college credits in Human Services or related field, or High School Diploma or GED with 2 years relevant experience.
Knowledge of youth development principles, career counseling techniques, and employment trends.
Excellent organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines.
Ability to work independently as well as collaboratively within a multidisciplinary team environment.
Case Manager Responsibilities
Publicize and market the program to potential clients; outreach to community‑based organizations, community boards, churches, and other organizations to build referral sources.
Conduct comprehensive assessments of young adults’ strengths, needs, skills, and career goals to develop individualized service plans.
Assist participants in accessing supportive services such as transportation, housing assistance, healthcare, childcare, and mental health counseling as needed.
Monitor participants’ progress in completing training programs and obtaining employment; advocate on behalf of participants to ensure needs are met and barriers are addressed.
Maintain accurate and confidential participant records, documentation, and reports in accordance with program guidelines and regulations.
Participate in team meetings, training sessions, professional development, and employment services.
Contribute to program evaluation efforts by collecting data, conducting surveys, and providing feedback to inform program improvements and best practices.
Perform follow‑up/retention services for participants who have completed the program.
Benefits
Medical, Dental, & Vision Coverage
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off, including a Paid Birthday Holiday
And much more! Please note: Benefits for part‑time employees may vary.
To learn more about VOA‑Greater New York, visit our website .
VOA‑Greater New York is an Equal Opportunity Employer. Veterans, people with disabilities, and other protected categories are encouraged to apply.