Job Title : Case Manager, Home Study & Post Release Services
Department/Program : ORR
Reports to : Program Director or Case Management Supervisor
Work location : Salem
FLSA status : (non exempt/hourly)
Salary : $26.94/hr. - $28.58/hr.
Morrison Child and Family Services : We are a Joint Commission and Sanctuary accredited non‑profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma‑informed care
Nonviolence –being safe and doing the right thing
Emotional Intelligence –managing our feelings so we don’t hurt ourselves or others
Social Learning –respecting and sharing ideas of our teams
Democracy –shared decision making whenever possible
Open Communication –saying what we mean and not being mean when we say it
Social Responsibility –everyone makes a contribution to the organizational culture
Growth and Change –creating hope for our clients and ourselves
Job Summary
The Case Manager is responsible for providing case management and supportive services to unaccompanied immigrant children released from federal custody.
Duties and Responsibilities
Conduct home visits and phone contacts with the dual purpose of assessing safety and appropriateness of child’s placement with the UC’s sponsor, and connecting UC to services in the community to address risk factors.
Perform ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, juvenile/criminal justice and child enrichment activities.
Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well‑being in a crisis situation.
Submit detailed and thorough documentation in accordance with agency and ORR requirements.
Utilize social work best practices for thorough assessments of a UC’s progress and services provided.
Carry a case load varying on program need (Staff‑to‑case ratios for Post Release Services Case Managers will establish caseloads of 1:25 but may with ORR’s permission have a case load not to exceed 1:40).
Complete Notice of Concerns (NOCs), per federal policy requirements.
Maintain case file documentation in accordance with ORR requirements, and conduct internal chart reviews to monitor documentation compliance.
Participate in team meetings, staff in‑service training and department meetings.
Complete, timely and accurate timesheets and other personnel/administrative records as required.
Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
Participate in staff development, in‑services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma‑informed behavioral healthcare organization.
Other duties as assigned to ensure successful operation of program/department.
Competencies
Communicate clearly and effectively, orally and in writing in English
Applicable federal and state laws
Administer policies, procedures and programs
Interpret information, utilize critical thinking and explain concepts to others
Maintain effective working relationships with agency employees at all levels and the general public
Define and resolve moderately complex problems
Able to provide trauma informed responsive‑appropriate care
Able to hold each other and yourself accountable to all individuals within Morrison, our clients and our community stakeholders.
Education and Work Experience
Bachelor's Degree in Social Work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science equivalent.
Bi‑lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test.
Experience working with immigrant populations.
Attained age 21 years or older before first day of employment in position (ORR)
We consider education, training, experience and demonstrated skills. Exceptions to the minimum qualifications require ORR’s explicit written approval prior to hire and ORR may require supervision plans and additional training.
Preferred Position Qualifications
Knowledgeable about family preservation, kinship care, and/or general child welfare
Knowledge of Federal, State and agency regulations.
Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.
Other Requirements
Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on occasion.
Regular travel via airplane and/or car to visit sponsors and clients in their homes
Hold a valid driver’s license and must maintain minimum auto insurance policy for driving a personal vehicle
Pass a criminal history background check through the U.S. Office of Personnel Management. For further information review: https://www.opm.gov/suitability/suitability-and-credentialing-faqs/
Current CPR and Standard First Aid required
40 hours of required training per year
Working Conditions
Environment: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
Morrison is an affirmative action employer. Equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or other protected characteristic. E‑Verify is used after an offer is accepted.
Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period.
Morrison employees are offered benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer‑Paid Life, Accidental Death and Dismemberment, Long‑Term Disability, and an Employee Assistance Program (EAP).