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Care Coordinator - Roslyn

Bond Vet
Full-time
On-site
East New York, New York, United States
About Bond Vet
Bond Vet is on a mission to strengthen the human‑animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in‑house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

The Opportunity: Care Coordinator
You’ll be the first and last touchpoint for patients, ensuring clients feel welcomed, comfortable, and supported throughout their time at our locations.

What You’ll Do

Greet pet parents and their four‑legged friends and ensure a smooth check‑in and check‑out experience

Manage the schedule of daily appointments and walk‑ins

Take and make calls and communicate via email to other vet practices and clients as necessary

Keep our common areas clean and well stocked

Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed

Perform other duties as assigned by your team leaders

You Have

At least 1 year of experience in customer service, hospitality, or client‑facing receptionist positions

Experience in the veterinary industry preferred

Excellent written and verbal communication skills

High attention to detail and ability to multitask with accuracy and efficiency

A high comfort level typing and utilizing multiple computer systems

Prior experience in veterinary practices or animal care is a plus

We Offer

Competitive Pay | $17‑$22/hr | Based on Experience

Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners

Team‑Based Profit Sharing

Strong Team Culture

Discount on In‑Clinic Services for Pets

Flexible Scheduling Models with scheduled release at least a month in advance

Paid Parental Leave

Commuter Benefits

401(k) contribution with partial employer match

Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs

A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust

Application Information
To apply, please submit your résumé and cover letter via our site. We look forward to hearing from you.

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