Join to apply for the Care Coordinator (Provider Enrollment) role at Acentra Health .
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry—an invitation to embrace our mission, solve problems, and take ownership of your daily work. We offer unparalleled opportunities to accelerate better outcomes and become a vital partner for health solutions in the public sector.
Job Summary Provides field or telephonic care coordination outreach activities to support care management program delivery to plan enrollees, encouraging healthy lifestyle choices and reducing short- and long-term effects of chronic illnesses.
Responsibilities Conduct general assessments for supervisor/lead interpretation, evaluation, and assignment.
Participate in interdisciplinary case reviews to ensure quality care.
Proactively deliver quality management program activities on behalf of the Health Services team.
Assist in achieving and maintaining accreditations for defined programs.
Support contractual financial obligations, ensuring cost‑effective service delivery and accurate reporting of work hours and expenses.
Read, understand, and adhere to all corporate policies, including HIPAA and related Privacy and Security Rules.
This list of accountabilities is not intended to be all‑inclusive and may be expanded by management as needed.
This role is remote within the State of Oregon and may require up to 25% travel to provider sites within the state, depending on business needs.
Qualifications Required Qualifications/Experience:
Associate’s degree in a health‑related field and/or medical assistant training or higher.
Minimum 4 years of experience in care coordination.
Minimum 2 years of recent experience in a clinical environment.
Minimum 1 year of telephonic outreach or call‑center experience.
Preferred Qualifications/Experience:
Public sector experience (Commercial, Medicare, Medicaid).
Knowledge of medical terminology.
Efficiently work telephonically while completing system inputs.
Bilingual.
Knowledge of customer service principles.
Strong written and verbal communication skills.
Strong computer skills (care management applications, Microsoft Office).
Strong prioritization and organizational skills.
Ability to receive verbal and written feedback in a professional manner and implement performance improvements.
Ability to interpret real‑time and historical information to assist members concurrently.
Knowledge of regulatory and accreditation standards.
Why Us? We are a team of experienced, caring leaders, clinicians, pioneering technologists, and industry professionals redefining the healthcare industry. State and federal agencies, providers, and employers partner with us to better healthcare and improve health outcomes.
We provide meaningful work that genuinely improves people’s lives nationwide. We care deeply about our employees and provide the tools and encouragement needed for career success.
Benefits Our benefits package includes comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Thank You! We value your time and appreciate your interest in Acentra Health. Due to the high volume of applicants, only those selected for advancement will be contacted. Thank you for applying, and we invite you to explore future openings that may interest you.
EEO Statement Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
Compensation The pay for this position is USD $18.49 – USD $27.00 per hour.