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Spear Physical Therapy provided pay range This range is provided by Spear Physical Therapy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $18.00/hr
Care Coordinator Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our NoHo clinic in Manhattan. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24 hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.
Qualifications Previous customer service experience
Someone who is hospitable, welcoming, and team-orientated
Strong communication skills and ability to multi-task
A strong attention to detail and willingness to grow
BA.BS degree preferred, not required
What We Offer We know that exceptional patient service can only be achieved when our team is well cared for
We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
One Medical paid membership. Learn more at onemedical.com/business
Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program
Medical, Dental, Vision Benefits, Commuter FSA Plan
401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
Commuter FSA Plans – pretax savings plans for travel to & from work
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness
Company Events - Annual Summer Picnic and Holiday Awards Celebration
Physical Requirements Manual dexterity to manipulate office equipment and make written notations
Ability to use computer keyboard 90% of each workday
Hearing acuity to communicate over the telephone
Visual acuity to read information on computer screen
The ability to sit, stand, walk for extended periods of time
Occasionally lift 10 pounds floor to waist
Seniority level Not Applicable
Employment type Full-time
Job function Other
Industries Software Development
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