Overview Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Jackson Heights location in Queens, NY.
Base pay range: $18.00/hr - $18.00/hr
This range is provided by Spear Physical Therapy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities Support patient care by making patients feel welcomed and valued while controlling the flow of the appointment.
Respond to all phone calls and emails within 2 hours and always within 24 hours.
Guide patients through our out-of-network experience and greet all patients who enter the clinic with a smile.
Provide 5-star customer service and contribute to a collaborative community environment for patients and team members.
Qualifications Previous customer service experience
Hospitable, welcoming, and team-oriented
Strong communication skills and ability to multi-task
Strong attention to detail and willingness to grow
BA/BS degree preferred, not required
What We Offer One Medical paid membership
Mental health benefits including paid time off and Journey Live & employer-sponsored EAP program
Medical, Dental, Vision Benefits, Commuter FSA Plan
401(K) Safe Harbor Match
Generous paid time off, holidays, and mental health benefits
Commuter FSA plans for travel to and from work
Employee perks and discounts
About Us Spear Physical and Occupational Therapy is the nation’s leading outpatient practice with more than 40 clinics in the New York Tri-State Area and 25 years of experience. Learn more about Spear’s history of excellence at spearcenter.com.