Overview At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference.
Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
Financial & Retirement Support – Competitive compensation with a discretionary bonus program, 401k with employer match, and financial wellness resources.
Time Off & Leave – Paid holidays, flexible vacation time, sick time, and paid bonding and parental leave (where applicable).
Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.
What You’ll Do The Care Coordinator works collaboratively with the care team to provide ongoing support and communication to chronic kidney disease (CKD) and End-Stage Renal Disease (ESRD) patients. This individual acts as a single point-of-contact to coordinate resources along the care delivery spectrum, identify gaps, and provide proactive follow-up. The Care Coordinator ensures care at various locations is connected with no gaps in care or communication. This role reports to the Lead, Care Coordinator.
The Day to Day Performs outbound calls to patients to understand their clinical needs and connect them with appropriate resources. Performs outbound calls to providers to make appointments for patients or follow up on care. Answers inbound calls from patients, providers, and other resources.
Follows up with patients to ensure needs are met and schedules future check-ins. Notifies patients of location and appointment times as needed.
Coordinates with clinical resources and providers to ensure smooth continuum of care for patients. Assists with completing applications for resources and paperwork for provider visits.
Monitors patient hospitalizations and follows up with care team members and outside resources to gather relevant patient information.
Provides patients with education materials and sends communications to primary care physicians, nephrologists, and specialists for new enrollments/appointments.
Collaborates with all levels of the clinical team and partners with the Strive Nurse Practitioner to manage all pieces of care related to resources, appointments, care transitions, and gaps.
Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting.
Minimum Qualifications 2+ years combined education, experience, or certification.
Current BLS or CPR Certification required.
Internet connectivity with minimum speeds as defined by role requirements.
Efficient and reliable transportation, including an active driver’s license, allowing for travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes.
Preferred Qualifications Active Community Health Worker (CHW) Certification.
Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook.
About You Excellent verbal and written communication skills.
Discretion and judgment when handling confidential information.
Clear, respectful, and thoughtful communication.
Hourly Range: $22.25-$25.00
Strive Health is an equal opportunity employer and a drug-free workplace. We do not sponsor work visas at this time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation during the application process, please contact talentacquisition@strivehealth.com.