Care Coordinator (Bilingual – No Field Work Required)
New York Psychotherapy and Counseling Center (NYPCC) is seeking an energetic, bright, and self‑motivated Care Coordinator to join our team. This full‑time position is based at the state‑of‑the‑art Child and Family Health Center located at 579 Courtlandt Avenue, Bronx, NY 10451.
Responsibilities
Manage a caseload of 85+ Health Home Care clients
Assist in developing comprehensive care plans and addressing service needs (housing, benefits, medical care, transportation, education, employment, crisis intervention)
Collaborate with the Care Team including supervisors, clinicians, psychotherapists, and psychiatrists
Execute advocacy, assessment, service planning, linkages/referrals, and ongoing documentation in the electronic health record
Contact individuals diagnosed with mental illness, substance abuse disorders, and chronic medical conditions by phone and in person on a monthly basis
Qualifications
Bilingual in English and Spanish (MUST)
Bachelor’s Degree required
Experience with RMA required
Experience with HARP clients preferred
Knowledge of community resources and ability to link members to services
Excellent verbal and written communication skills for linguistically appropriate services
Ability to communicate with other professionals, provider networks, and managed care organizations regarding client status and needs
Benefits
Student loan payoff program
Medical, dental, and vision insurance 100% paid
Paid time off and company holidays
Annual salary increases
403(b) retirement plan
Continuing education opportunities
Professional development through NYPCC Academy
Compensation
Salary $45,000 – $50,000 annually, commensurate with experience and qualifications.
Employment Type
Full‑time
Location
Bronx, NY 10451 (579 Courtlandt Avenue, Bronx, NY 10451)
Equal Opportunity Employer
NYPCC is an Equal Opportunity Employer. All applicant information will be kept confidential in accordance with EEO guidelines.