Care Coordinator

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Responsibilities

Provide intensive care coordination activities for members.

Ensure that members have access to, engage in, and retain needed services as defined in their care plan. These services may include:

Acute Medical Care

Primary Medical Care

Preventive Medical Care Services

Home Health Care

Behavioral Health Services

Community Social Support Services

Housing & State and Federal entitlements

Advocate for member services by phone and in person as needed.

Perform home visits and follow-up to monitor services and member status.

Participate in case conferences and trainings.

Maintain relationships with service providers.

Maintain accurate and timely documentation, including all documents in member charts, records, and billing activity logs.

Attend supervision with the Program Director as per agency policy.

Qualifications:

Bachelor's Degree or a High School Diploma with 2 years of care management experience.

Experience and knowledge working with homeless, mental health, and HIV populations required.

Bilingual preferred, with good verbal skills in Spanish.

Exceptional communication skills both orally and in writing regarding complex and sensitive issues.

Valid driver's license required.

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Non-profit Organizations

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