Overview Division/Department: Older Adult Services / Older Adult Center
Work Schedule: Sunday 8 am – 3:30 pm, Monday – Thursday 9 am – 5 pm
Pay Type: Salary $45k-50k
Exemption Status: Non-Exempt
Organizational Overview Henry Street Settlement opens doors of opportunity to enrich lives and expand human progress for Lower East Side residents and other New Yorkers through social services, arts, and health care programs. Building on the legacy of innovation and effective programming it has built since 1893, Henry Street offers more than 50 programs and is one of New York City’s largest social service agencies.
Program Overview Henry Street Settlement Older Adult Center is a multilingual and multicultural program that has served the needs of the Lower East Side’s senior community since 1952 by offering a variety of activities and services. The Center provides two nutritious and affordable hot meals daily, Sunday through Friday. Seniors are encouraged to participate in activities promoting health and wellness, physical exercise, recreation, education, technology, and arts & culture, and to take advantage of fitness rooms complete with exercise machines and free weights.
Qualifications Bachelor’s Degree required with 1 years of social services experience required
Fluent bi-lingual in Mandarin/ English required
Strong Microsoft Office skills (primarily Word and Excel)
Good verbal and written communication skills
Possess the flexibility, empathy, and compassion to work with the senior population and diverse cultures
Possess case management and entitlement & benefit knowledge and/or experience
Some knowledge of mental health issues among senior populations required
Possess a willingness to learn, a positive attitude, and be a team player
Responsibilities Respond to walk-in clients in need of case management/assistance, conduct intake & bio-psycho-social assessments, and coordinate appropriate services and benefits for clients
Monitor and assist clients in coordinating medical, legal, and financial issues
Identify benefit and entitlement programs that the client should be eligible for; assist the client in applying for those benefits and advocate for them should they be wrongly denied them
Identify and link members who may need assistance and/or referral to other Henry Street Settlement services
Provide information and referral for clients to appropriate community services
Document all client interactions in an ongoing work log and in the Department for the Aging database (STARS)
Plan workload to meet contractual service levels and the needs of the program & its members
Develop and lead a member support group
Provide task supervision to BSW and MSW interns
Complete and submit monthly statistical reports
Assist with activities and meal service when needed
Other duties as assigned by supervisor(s)
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.