Overview The Midtown Community Justice Center, part of the Center for Justice Innovation, seeks a Bilingual Case Manager for the Intake team. The Midtown Center provides alternatives to fines and jail for low-level crime, engages in ongoing community outreach, and connects people in need to voluntary services.
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: operating programs, conducting original research, and providing expert assistance and policy guidance to reformers nationwide.
Learn more about our work at www.innovatingjustice.org.
The Opportunity Launched in 1993, the Midtown Community Justice Center is one of the country’s first problem-solving courts. It provides alternatives to fines and jail as a response to low-level crime. The court seeks to reduce crime and incarceration and increase public trust in justice by working with neighborhood stakeholders to improve Midtown Manhattan and to serve the Midtown community, specifically those in need of services. The court responds creatively to low-level offending, with restorative outcomes for victims, defendants, and the community. Midtown staff engage in ongoing community engagement events to promote wellness and connect people to voluntary services.
The Case Manager will coordinate new referrals, conduct intakes and screenings, reengage former and existing participants to complete mandated services, orient new participants to the Midtown Community Justice Center, and schedule participants for services. The Case Manager will also provide one-on-one case management support and deliver regular written updates and compliance reports to the court, including to the judge, clerks, defense attorneys, and prosecutors.
Responsibilities Conduct comprehensive needs-based intakes and assessments for clients referred to Midtown Community Justice Center and from other Center project sites
Schedule participants for mandated social services and/or community engagement sessions
Maintain caseload of participants and support completion of court mandates, including coordination with outside providers
Provide case management and referrals for social services (harm reduction/substance use, mental health, housing, employment, benefits, and more)
Maintain up-to-date referral resource lists across programs and services
Enter and maintain accurate data in the electronic case management database (outreach, intakes, attendances, outcomes)
Provide written updates for court stakeholders and coordinate resources in the courtroom as needed
Collaborate with prosecutors, defense attorneys, and other staff; build strong stakeholder relationships
Provide crisis intervention and de-escalation as needed
Manage front desk administrative tasks and greet guests as needed
Participate in group supervision, staff meetings, site visits, and trainings
Foster a respectful, inclusive, and anti-racist work environment
Assist with other programmatic and administrative tasks to support Midtown Community Court
Ensure continuity of services for participants across programs
Attend occasional evening and weekend community meetings
Additional tasks as necessary
Qualifications Bachelor’s degree or a minimum of 3-4 years of experience in a social service setting
Fluent in English and Spanish, with proficiency in both written and verbal communication
Experience in a court or criminal justice setting strongly preferred
Experience with drug/alcohol treatment, harm reduction, mental health services, co-occurring disorders; trauma-informed and anti-oppressive practice required
Ability to work effectively with diverse client populations as part of a multiracial team
Highly organized with excellent time management skills
Excellent writing skills and attention to detail
Commitment to holistic, strengths-based approaches and culturally responsive practices
Knowledge of community-based resources throughout New York City
Position Details Position Type: Full time, Monday - Friday, 9:00am - 5:00pm
Position Location: Midtown Manhattan
Compensation: $52,000 - $58,000, commensurate with experience
Benefits: Comprehensive healthcare with national network, dental, vision, disability and life insurance, FSA, mental health benefits, 403(b) with employer contribution
Equal Opportunity The Center for Justice Innovation is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, pregnancy, national origin, age, military status, veteran status, sexual orientation, marital status, disability, or any other protected category. We encourage applicants from women, people of color, LGBTQ+ individuals, and those with prior involvement in the criminal justice system.
At this time, the Center is unable to sponsor employment visas. All applicants must be legally authorized to work in the United States for the duration of employment. If contact details are not provided, please refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.