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Job Title: Wellness Clinical Case Manager
Dept/Pgm: Casa Ubuntu
Reports to: Program Manager
Classification: Regular, Full-Time, FLSA Exempt
Location: Oakland, CA 94605
Office Hours: Mondays-Fridays 8:30am-5pm
About Us: Bonita House is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders.
Our Mission: Building community, dignity, hope and wellness through services that support recovery and self-sufficiency with people who are living with serious mental health challenges.
Our Values: Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness.
CASA UBUNTU is funded through Alameda County’s Mental Health Services Act (Proposition 63) funding and is designed to actively outreach, engage, and provide a full range of services to adults in northern Alameda County who have mental health and substance use challenges.
Under the general direction of the Program Manager, the Wellness Clinical Case Manager is responsible for providing individual case management and rehabilitative individual and group therapies with the Casa Ubuntu program members.
Qualifications Master’s degree in Psychology, Social Work, Counseling, or a related field & active registration with BBS.
Must demonstrate an ability to work both independently and as a member of the team.
The ability to prioritize effectively among competing demands on time.
Solid written skills to meet required standards of documentation.
Interpersonal skills including emotional intelligence.
Knowledge of mental health and substance use symptomology, treatment modalities and Community and concrete resources.
Ability to meet clients where they are at, establish positive rapport and provide therapeutic assessment, problem solving, care planning and goal setting with individual clients.
Demonstrated ability to effectively and sensitively provide care to people from different cultural groups.
Must be able to meet Immigration Reform Act of 1986 requirements.
Must have valid California Driver’s License and a driving record acceptable by the Agency’s insurance company.
Essential Functions/Skills: Provide case management, rehabilitative therapy and support groups to adults with mental health and/or substance use symptoms.
Help organize and lead individual and group social and recreational activities to help clients structure their time, increase social experience, and provide opportunities to practice social skills.
Must complete individual and group therapy, biopsychosocial assessments including ANSAs and sound clinical documentation that supports client treatment plans.
Actively participate as a team member, and present updates at each weekly team meeting.
Develop a keen understanding of Welligent and billing codes in order to document and bill MediCal appropriately and effectively assist in training new staff and students.
Assist staff with completing standard documentation requirements as needed and directed.
Oversee therapeutic milieu including greeting members, ensuring they sign in/out, engages with members, coordinates daily room use schedule, and maintaining a safe and welcoming environment.
Participates in clinical supervision with the agency QI Clinical Supervisor in order to ensure appropriate treatment and sign off on assessments as well as gain hours towards licensure if needed.
Equal Employment Opportunity Statement
Bonita House, Inc. is committed to providing equal opportunity to all qualified persons regardless of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity or expression, genetic information, age, religion, creed, physical or mental disability, marital status, veteran status or any other characteristic protected by law.