Description
A client of ours is one of only 57 NCI-designated Comprehensive Cancer Centers in the U.S., dedicated to prevention and cure of cancer through cutting‑edge research and patient care. Every role contributes meaningfully to saving lives and advancing treatment. Amid a 27% year‑over‑year growth strategy, they are expanding its reach—including through virtual care. The Virtual Care Coordinator (VCC) plays a critical role as the face of telemedicine, guiding patients through their first steps in accessing virtual oncology services. VCCs collect patient information, coordinate with clinics, and educate patients to ensure a smooth registration and care experience. Success in this role requires exceptional customer service and a strong patient‑first mindset.
Skills
Care coordinator
IT support
Mobile device support
Patient onboarding
Responsibilities
Performs technical support and coordination for virtual care patients and caregivers.
Communicates proficiently and effectively with patients and caregivers, demonstrating knowledge and digital literacy.
Troubleshoots, assesses technical challenges, and assists with download of virtual health client on a variety of devices.
Provides detailed, step‑by‑step technical support and ensures patients can navigate and utilize the virtual health portfolio of services.
Assesses situations to provide appropriate technical and process solutions for patients and caregivers.
Facilitates patient flow: reviews records, assists with patient consent, initial patient screening, and virtual health visits.
Prepares and maintains registration information.
Troubleshoots and assists patients to ensure a successful connection.
Pay and Benefits
The pay range for this position is $40,000.00 - $55,000.00 per year. Benefits information will be provided during interview.
Workplace Type
This is a fully onsite position in Tampa, FL.
Application Deadline
Position closes on October 31, 2025.
About TEKsystems
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients—80% of the Fortune 500—across North America, Europe, and Asia. As an industry leader in full‑stack technology services, talent services, and real‑world application, we drive change for progressive leaders. TEKsystems is an Allegis Group company.
Equal Opportunity Employer
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.