Truancy and Enrollment Case Manager - Georgia Connections Academy
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School Summary
Georgia Connections Academy is a tuition‑free, full‑time virtual school for students in grades K‑12 throughout Georgia. The school is authorized by the Georgia Charter Schools Commission and governed by an independent Board of Directors, with a mission to maximize academic achievement for students who are seeking other academic options. The school is operated by Georgia Connections Academy, a nonprofit corporation, through a contract with Connections Academy of Georgia, LLC, to provide its educational program and other services. Connections Academy, a division of Connections Education, is accredited by Cognia, and GACA is accredited by the Southern Association of Colleges and Schools Council on Accreditation and School Improvement.
Position Summary and Responsibilities
Working from our office in Duluth, Georgia, the Truancy and Enrollment Case Manager is responsible for daily tasks of the school such as managing enrollment data, tracking the enrollment process for students with disabilities, tracking truancy escalation steps for students with disabilities, and assisting Special Education Leadership. Additionally, the Truancy Enrollment Case Manager will create and maintain data regarding truancy and daily communication with all stakeholders, ensuring all parties are completing necessary tasks in the truancy procedure.
Create, verify, and maintain tracking sheets with data that is updated daily with confidential information on multiple platforms
Maintain the integrity of processes that are simultaneously occurring at high volume in an extremely fast‑paced environment
Manage a fluid and time‑sensitive dataflow
Share and coordinate next steps with appropriate stakeholders
Maintain record of legal documents sent and received
Schedule appointments
Respond to emails
Effectively communicate with all stakeholders
Assist with logging and updating incoming special education documentation
Establish and maintain positive relationships with districts throughout the state of Georgia to expedite special education record requests
Manage internal record keeping of truant students
Monitor student attendance and participation to ensure compliance with district and state policies
Develop, oversee, and maintain student success plans and work with families to ensure adherence to school policies
Identify students in violation of attendance or participation requirements and initiate appropriate interventions, including tracking and documenting compliance
Support families through the school withdrawal process, assisting with data collection regarding withdrawal
Participate in daily on‑camera office hours, providing support to students and caretakers and resolving compliance‑related issues in a professional and timely manner
Collaborate with school teams and staff members to address attendance, participation, and compliance concerns
Oversee and maintain accurate compliance documentation
Advise students and families during onboarding, addressing concerns related to lesson completion, participation
Assist teachers with integrating mid‑semester enrollees by providing guidance on compliance expectations and ensuring accuracy
Assist the state testing team to facilitate the administration of all district and state testing in‑person
Participate in district faculty meetings, staff training, and professional development, both in‑person and virtually
Support professional development activities for school staff, both in person
Manage processes and deadlines for Special Education truancy
Requirements
Bachelor's Degree
Renewable Special Education teacher certification
Experience in managing Special education processes
Experience in writing IEPs
Understanding of the legal implications of truancy in special education
Proficiency with Microsoft Office/Google tools and web‑based applications is essential; proficiency with Google tools is more important
Ability to multitask in a fast‑paced environment
Excellent interpersonal skills
Attention to detail and highly effective organizational skills
Excellent communication skills, both oral and written
Customer‑focused approach
High degree of flexibility
Demonstrated ability to work well in a fast‑paced team environment
Intrinsically motivated
Able to work with and safeguard confidentiality
Must report to the Duluth, Georgia office
Previous experience in administrative work is preferred
Must be able to use a personal electronic device and an email address for two‑step authentication