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Targeted Case Manager

Health Connect America
Full-time
On-site
Orlando, Florida, United States
Targeted Case Manager
Health Connect America

At Health Connect America we provide comprehensive mental and behavioral health services guided by a unified, trauma‑informed approach. We are committed to compassionate, client‑centered care that fosters healing and growth for children, families, and adults across the nation.

Responsibilities and Qualifications

Communicate with customers, colleagues, and other individuals to answer questions, disseminate or explain information, and address complaints/concerns.

Develop service plans with the input of the treatment team and the Clinical Supervisor.

Connect families with needed and available community resources; follow up with clients and agencies to document use/success of referral.

Complete documentation within established time frames.

Meet with clients weekly or bi‑weekly for up to 12 months.

Attend and participate bi‑weekly with Treatment Team meetings.

Serve as a liaison with other professionals and agencies related to the client.

Actively recruit new referrals to ensure that your caseload stays full.

Provide 24/7 on‑call support for clients as per program requirements.

Ensure compliance with all state regulatory bodies.

Bachelor's degree in a human services discipline such as Social Work, Psychology, Sociology, Counseling, or Criminal Justice, along with experience in case management or community resource positions focusing on children and families.

Benefits

Recognition of the importance of self‑care and work/life balance.

Flexibility in scheduling and access to an Employee Assistance Program providing 8 mental health counseling sessions annually.

Paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.

Access to a Health Navigator.

Health Savings Account with company contribution.

Dependent Daycare Flexible Spending Account.

Health Reimbursement Account.

401(k) Retirement Plan.

Benefits Hub.

Tickets at Work.

Employment at Health Connect America and its companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.

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