Specialty Care Coordinator - Women's Health
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JOB DESCRIPTION
The responsibility includes coordination and oversight of the ongoing Multidisciplinary Clinics including collaboration with multispecialties, patients and caregivers. Responsibilities also include coordination and management of prescribed oral medications including prior authorizations, patient assistance, monitoring of oral compliance, etc.
Job Overview
The responsibility includes coordination and oversight of the ongoing Multidisciplinary Clinics including collaboration with multispecialties, patients and caregivers. Responsibilities also include coordination and management of prescribed oral medications including prior authorizations, patient assistance, monitoring of oral compliance, etc.
Job Requirements
Graduate of an approved technical, professional, or vocational program in Healthcare; i.e. Medical Assisting, Surgical Technology, Health Administration, or similar
Front office and back office operations of a physician practice
EMR
Microsoft Office
Participation in a National Professional Organization is desired
3-4 years experience Physicians Practice Setting
Job Responsibilities
Provides for the navigation of care to the identified population by serving as the point of contact for referring physicians, patients, and families. Facilitates referrals with the multispecialty team. Coordinates patient information necessary for an efficient, successful referral, and patient care.
Monitors and tracks trends on referrals to foster team awareness and physicians' relationships.
Coordinates and manages oral medications as prescribed. Manages the workflow to ensure insurance authorization and verification. Acts as a specialty liaison between the patient/caregiver and specialty pharmacy.
Follows up on patient compliance with oral chemotherapy.
Coordinates FMLA paperwork.
Other Job-Related Information
Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Frequently
Kneeling - Occasionally
Lifting Lifting 11-50 Lbs - Frequently
Lifting 50+ Lbs - Rarely
Pulling - Occasionally
Pushing - Occasionally
Reaching - Frequently
Reading - Frequently
Sitting - Frequently
Standing - Frequently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Frequently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
Serve: ALWAYS…
Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
Offer patients and guests priority when waiting (lines, elevators)
Work on improving quality, safety, and service
Respect: ALWAYS…
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone’s opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
Acknowledge wins and frequently thank team members and the others for contributions.
Show courtesy and compassion with customers, team members and the community
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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