Senior Patient Care Manager, RN - Hospice
Base pay range: $95,485.00/yr - $119,360.00/yr
$10,000 SIGN ON BONUS AVAILABLE
Overview
At Gentiva Hospice, we’re dedicated to providing compassionate care that helps patients live with dignity and comfort. As a Senior Patient Care Manager, you’ll help guide branch-level clinical operations, oversee direct patient care activities, and provide leadership that ensures high-quality, compliant, and compassionate hospice services.
Are you ready to lead and elevate the standard of hospice care? If so, you could be the next Hospice Patient Care Manager Senior on our team.
Responsibilities
Report directly to the Executive Director or Administrator
Lead and support a high-performing hospice program, ensuring excellent care delivery and regulatory compliance
Supervise, teach, evaluate, and develop nursing and clinical associates to promote clinical excellence and professional growth
Direct the scheduling and assignment of admit and evaluation visits and ensure clinical staff complete visits in a timely manner
Manage and oversee clinical and administrative workflows such as documentation of referrals, DME pickups, Medicare eligibility, insurance verifications, and patient benefit tracking
Coordinate and lead Interdisciplinary Group (IDG) meetings, including patient reviews, care plan updates, and chart reviews
Ensure appropriate documentation and communication across clinical and operational teams
Monitor and reinforce adherence to company policies, procedures, and regulatory standards
Act as a key liaison between clinical teams, leadership, physicians, and other providers to ensure seamless, quality care
Qualifications – What You’ll Bring
Current RN license in the state of employment
Graduate of an accredited nursing program
Minimum of 3 years of direct patient care experience, with at least 2 years in hospice or home-based care
Proven ability to manage teams, clinical operations, and patient care coordination
Strong understanding of hospice principles, industry regulations (Medicare, Medicaid, JCAHO, ACHC), and best practices
Familiarity with managed care principles and human resource guidelines
Ability to lead with empathy and confidence while promoting quality, compliance, and operational excellence
Preferred Qualifications (Not Required)
Bachelor of Science in Nursing (BSN)
Prior experience in a clinical supervisory or program management role
CHPN certification (Certified Hospice and Palliative Nurse)
Proficiency in EMR systems and healthcare technology platforms
We Offer / Benefits
Benefits for All Hospice Associates (Full-Time & Per Diem): Competitive Pay; 401(k) with Company Match; Career Advancement Opportunities; National & Local Recognition Programs; Teammate Assistance Fund
Additional Full-Time Benefits: Medical, Dental, Vision Insurance; Mileage Reimbursement or Fleet Vehicle Program; Generous Paid Time Off + 7 Paid Holidays; Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care); Education Support & Tuition Assistance (ASN to BSN, BSN to MSN); Free Continuing Education Units (CEUs); Company-paid Life & Long-Term Disability Insurance; Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Legal / Compliance
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Locations
Fall River, MA; West Wareham, MA; Barrington, RI
About Gentiva
Gentiva is a national leader in home-based care with locations across the United States. Our brands include Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon, Empatia Palliative Care, Emerald Coast Palliative Care, Heartland Home Health, and Illumia Health.