Overview Senior Patient Care Manager, RN - Hospice. Lead and elevate the standard of hospice care, blending clinical excellence with strategic oversight. At Gentiva Hospice, guide branch-level clinical operations, oversee direct patient care activities, and provide leadership to ensure high-quality, compliant, and compassionate hospice services.
Responsibilities
Report directly to the Executive Director or Administrator
Lead and support a high-performing hospice program, ensuring excellent care delivery and regulatory compliance
Supervise, teach, evaluate, and develop nursing and clinical associates to promote clinical excellence and professional growth
Direct the scheduling and assignment of admit and evaluation visits and ensure clinical staff complete visits in a timely manner
Manage and oversee clinical and administrative workflows such as documentation of referrals, DME pickups, Medicare eligibility, insurance verifications, and patient benefit tracking
Coordinate and lead Interdisciplinary Group (IDG) meetings, including patient reviews, care plan updates, and chart reviews
Ensure appropriate documentation and communication across clinical and operational teams
Monitor and reinforce adherence to company policies, procedures, and regulatory standards
Act as a key liaison between clinical teams, leadership, physicians, and other providers to ensure seamless, quality care
Qualifications – What You’ll Bring
Current RN license in the state of employment
Graduate of an accredited nursing program
Minimum of 3 years of direct patient care experience, with at least 2 years in hospice or home-based care
Proven ability to manage teams, clinical operations, and patient care coordination
Strong understanding of hospice principles, industry regulations (Medicare, Medicaid, JCAHO, ACHC), and best practices
Familiarity with managed care principles and human resource guidelines
Ability to lead with empathy and confidence while promoting quality, compliance, and operational excellence
Preferred Qualifications (Not Required)
Bachelor of Science in Nursing (BSN)
Prior experience in a clinical supervisory or program management role
CHPN certification (Certified Hospice and Palliative Nurse)
Proficiency in EMR systems and healthcare technology platforms
We Offer
Why Join Us?
We are a national leader in home-based care with more than 430 locations across 36 states. Gentiva Hospice values compassionate, patient-centered care.
Benefits For All Hospice Associates (Full-Time & Per Diem)
Ready to Join a Team That Cares?
Apply today and bring your leadership skills to a team that’s dedicated to delivering exceptional end-of-life care with heart.
Legal/EEO
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state-specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Compensation may vary within the salary range provided based on location, experience, education, skills, licensure, and department equity. Salary Range: $95,485 - $119,360
Location: Gentiva Hospice
Company overview: Gentiva Hospice is a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations across 38 states and a diverse set of brands.
Our brands include Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon; Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care; Home health care: Heartland Home Health; Advanced illness management: Illumia Health.