Senior Intensive Care Coordinator | Child & Family Services, Inc.
Base pay range
$26.00/hr - $29.50/hr
Overview Under the supervision and direction of the CSA Program Director, the Senior Intensive Care Coordinator is responsible for supervising the Intensive Care Coordinators and providing support and advocacy to parents/caregivers. The Senior Intensive Care Coordinator is an integral member of the CSA Leadership Team and is responsible for supporting program goals, attending program meetings and is also responsible for sitewide manager tasks, if needed.
Equity and language differential - Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. Eligible languages for the language differential include Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish (additional details may apply).
Responsibilities & essential functions The Senior ICC is responsible for receiving, processing and assigning referrals to ICC/FP teams. This includes checking insurance eligibility, medical necessity and diagnostic criteria. The Senior ICC is responsible for providing initial contact to a family to obtain consent.
Provide training, supervision, and support to the Intensive Care Coordinators
Carry a caseload and provide direct service to families as needed
Provide coverage to families when an assigned ICC is out or away
Participate in System of Care committee
Support the ICCs in skills development to work with families from diverse backgrounds, promote positive interactions with families, and foster positive working relationships with providers and organizations
Support the program and its entire staff in developing skills in wraparound, care planning teams, care management, and crisis response and support
Participate in management meetings, clinical supervisions, trainings, and evaluations and quality management activities; ensure staff participation in training, evaluation, and quality management activities
Monitor services, authorizations, and ensure staff compliance with policy and program procedures
Act as a covering supervisor for after-hours on-call staff support if needed
Participate in marketing and outreach to promote the program and network in the community
Update the online behavioral health provider capacity portal for ICC referrals
Perform other duties as required
Travel Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.
Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Seniority level Mid-Senior level
Employment type Full-time
Job function Other
Industries Mental Health Care
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