Location Detail: Charlotte Hungerford Hospital (10115)
Shift Detail: Per Diem for 8 hour shifts during the week and weekends
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Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut. CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment.
Position Summary / Purpose
Care Management is a collaborative practice model including patients, nurses, social workers, physicians, healthcare team members, caregivers and the community. The case management process encompasses communication and facilitates care along a continuum through effective resource coordination. The goals of the Care Management Team include the achievement of optimal health, access to care and appropriate utilization of resources balanced with the patient’s right to self‑determination. Incumbents of this position are professional Registered Nurses that utilize the nursing process (assessment, planning, intervention, documentation, and evaluation) to determine and facilitate the most appropriate level of care and identification of discharge needs. Collaborate with physician to ascertain medical treatment plan and with nursing, other health care team members and health plans to fulfill the treatment plan in the highest quality, cost‑effective manner. Responsible for ensuring customer satisfaction (patient, family, physician, others), maintaining patient confidentiality and being sensitive to the age and cultural specific patient needs for comfort, privacy and generalized care.
Essential Functions
Displays and upholds CHH core values of dignity, compassion, service excellence, community and integrity.
Maintains dignity and respect of patients/family members, visitors and all hospital personnel.
Responsible for complete and thorough patient and family assessments for initial and ongoing care and discharge planning, addressing physical, psychosocial, religious, cultural and educational aspects.
Coordinates patient care including sequencing and scheduling of tests, procedures, and consultations.
Works closely with physicians to coordinate hospital services from pre‑hospital through post‑discharge recovery.
Ensures patient and family understand the diagnosis and planned course of treatment and determines discharge needs.
Assists Social Worker Care Managers with highly clinical complex patient needs.
Responds expeditiously to emergency needs of patient and families in crisis.
Formulates and implements a discharge plan to address assessed needs and patient/family concerns.
Refers patients to a variety of resources including Visiting Nurse Agency, Skilled Nursing facility, Long Term Care Hospital, Rehab Facility, Hospice Care, Durable Medical and Respiratory Care providers.
Ensures follow‑up care with providers is arranged with confirmation of the patient’s ability to access the scheduled appointment.
Tele‑contacts patients at high risk for readmission within 48 hours of discharge to verify follow‑up services.
Advocates for patient care issues to ensure overall quality and type of care is sensitive to each specific patient/family’s needs.
Analyzes patient care trends and collaborates with the care team to improve overall quality and efficiency of care.
Participates in quality improvement and evaluation processes related to the Care Management function.
Abstracts data from the medical record for hospital core measures and external agencies.
Collects and trends data to identify avoidable hospital days or process improvement opportunities.
Maintains professional growth through seminars, workshops and professional affiliations.
Complies with hospital policies related to safety, infection control, attendance, confidentiality and other areas.
Job Knowledge, Skill Requirement and Required Attributes
Strong communication and interpersonal skills.
Knowledge of the nursing process.
Ability to manage multiple priorities and projects from initiation to completion within prescribed schedules.
Proficient in Microsoft Office, Outlook and Meditech HCIS software.
Skilled in Motivational Interviewing.
Willingness to follow the mission and values of Charlotte Hungerford Hospital daily.
Qualifications
Education
Maintains current license as a Registered Nurse in the State of Connecticut.
Bachelor’s degree in Nursing preferred.
Experience
Minimum of 3 years acute care hospital experience required.
Care Management experience preferred.
Case Management certification ACM or CCM strongly preferred.
We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees – we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment .
Seniority Level
Mid‑Senior Level
Employment Type
Part‑time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
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