Position Overview Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support within senior living communities in and around Prescott Valley, AZ. The RCC will work closely with an assigned Savoy Life RN as well as on-site senior living community teams to improve resident outcomes and support a virtual provider.
Key Responsibilities Care Delivery Back Office Support
Schedule various patient visits in the EHR to optimize the RN and APP’s time while coordinating with patient and caregiver needs
Answer inbound calls, text messages, and voicemails in a professional and timely manner
Monitor and manage inbound and outbound faxes
Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner
Identify and manage health plan insurance for residents
Care Coordination Support
Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes
Work with the local Savoy team to collaborate with other community resources that aid in Savoy’s goals of supporting patient care
Manage facilitated telehealth visits with Savoy’s virtual provider
Support ongoing care with direct RCC led resident visits
Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff
Drive engagement with eligible residents, POAs, and families through education on Savoy’s offering to get consent forms signed
Qualifications High School Diploma / GED (or higher)
2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support
Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience
Experience in geriatric care or senior living community is highly desirable
Must possess a valid and current driver’s license
Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work
Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes
Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve
100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
Paid maternity and paternity for 14 weeks at employees\' normal pay
Unlimited PTO, with management approval
Opportunities for professional development and continued learning
Optional 401K, FSA, and equity incentives available
Hourly Rate: $25-$30/hour
Mission : We make healthcare work for seniors and their caregivers.
Vision : To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare—so that every moment leads to smarter decisions, greater dignity, and better outcomes.
Values : Engage, Empower, Simplify. We foster genuine human connections, enable autonomy, and create clear, compassionate care that improves healthcare for everyone.
Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
For job alerts and application steps, Savoy Life provides standard employment processes and required disclosures in line with applicable law.