Remote Registered Nurse (RN) Case Manager PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.
We deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists.
As a Nurse Advocate, you are responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Nurse Advocate will play an active role with each patient from the first point of patient program enrollment and throughout treatment to facilitate a timely and successful patient experience.
A typical day in the life of a Nurse Advocate will include the following:
Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition.
Primary goals include:
Enable patients by providing them with information and education about their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information.
Proper administration and dosing of prescribed therapy.
Calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patient.
Support to help better manage the stress involved in their diagnosis.
Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs.
This job might be for you if you:
Possess clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition.
Have knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms.
Have general computer skills.
Are able to adapt to changing work assignments.
Are service-oriented and anticipate, recognize and meet the needs of others.
Have excellent interpersonal skills required, with specific ability to communicate effectively with patients, family members, and physicians.
Requirements:
Active RN licensure in current state of practice.
2-3 years of nursing experience with relevant disease state experience preferred.
Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
Case management or Clinical Trial Nurse experience, a plus.
Bachelor's degree preferred.
Once you land this position, you’ll get to enjoy:
Company paid Short-term Disability (STD).
Increased competitive 401(k) company match up to 4%.
Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees.
Annual HSA employer contribution.
Company paid and voluntary Life Insurance options.
PharmaCord is proud to be an equal opportunity employer. We don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community.