Registered Nurse Case Manager - NICU

NICU Discharge Planner

Tucson Medical Center (TMC) is Tucson's only non-profit community owned hospital. Employees choose to work at TMC because of our values of integrity, community, dedication, and compassion which we show through the exceptional care we provide to our patients and our community. Our passion for caring for the Tucson community has expanded over the last 75 years to include community partnerships, new medical specialties, and medical clinics to further provide the care our community deserves.

Why Join Tucson Medical Center?

We don't only care for our patients, we care for our TMC family too. As a member of our family you can expect to enjoy a wide variety of benefits. In addition to all the benefits you would expect from a leading medical facility (medical, dental, vision, 401K with match) we also provide:

• Family Style Atmosphere with a Supportive Team
• Competitive Pay
• Career Growth Opportunities
• Tuition Reimbursement
• Health and Wellness Coaching
• Extensive Onsite Gym for $12.00 a Month

Unit Information: The NICU is a 41 bed level III Intensive Care Nursery. We care for all sick and premature babies (as small as 23 weeks gestation). The NICU supports Labor and Delivery with a high-risk team to respond to all high-risk deliveries. The NICU has a Neonatal Transport Team that provides services to all Level III Nurseries and 11 centers in Southeastern Arizona and Northern Mexico. The team consists of a RN and a Respiratory Therapist. The team operates seven days a week, 24 hours a day.

NICU Discharge Planner: Coordinates enrollment of high-risk infants into Newborn Intensive Care Program according to the Arizona Department Health Services criteria; accepts referrals and identifies patients who meet criteria for case management. Coordinates Universal Hearing Screening Program for NICU patients. Assigns initial length of stay, following established formulas.

Summary: Works with physicians and multidisciplinary team members to develop a plan of care for each assigned patient from admission through discharge. Ensures patient is progressing toward desired outcomes by continuously monitoring patient care through assessment and/or evaluation. Assesses and responds to patient/family/care giver needs by coordinating efforts of other treatment team members. Identifies and resolves barriers that hinder effective patient care. Improves quality and completeness of documentation.

Minimum Qualifications:

Education: Bachelor's degree in nursing or Associate's Degree in Nursing with five (5) years of nursing experience.

Experience: Two (2) years of nursing or case management experience.

Licensure or Certification: Current RN licensure permitting work in state of Arizona and basic life support (BLS) required. Some departments may also require current CPR instructor certification, Neonatal Resuscitation Provider (NRP) certification.

Knowledge, Skills and Abilities:

• Knowledge of direct patient care and critical care procedures and techniques, tools, and responses required to ensure optimal patient care.
• Refers appropriate cases for behavioral health/social work intervention based on CM BH standard of work.
• Skill in evaluating cases and determining appropriate care and status.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence and collaborate with case management leadership on the creation and update of necessary standards of work.
• Ability to effectively present information and respond to inquiries or complaints from employees, patients and/or their representatives, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret specific instructions displayed within a flowchart or diagram format.
• Initiates and facilitates referrals through community partners to complete appropriate transition of care needs.
• Excellent interpersonal communication and negotiation skills.
• Strong analytical, data management and PC skills.
• Current working knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement.
• Understanding of pre-acute and post-acute venues of care and post-acute community resources.
• Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.
• Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families.
• Performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the continuous quality improvement (CQI) process.
• Ensures safe care to patients adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.