Senior Consultant
Provides senior consultant expertise and leadership to teams. Achieves improved outcomes and sustainable change. Helps BSWH strategy deliver high-quality, safe care. Achieves excellence by regulatory statutes, policies, and procedures.
Essential Functions of the Role:
- Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH.
- Facilitates, coordinates, and manages projects for quality improvement teams and strategic planning sessions. Provides support for other meetings and committees as needed.
- Provides leadership, coaching, and mentoring to team members and managers in quality care and regulatory issues.
- In partnership with teams and managers, develops indicators and finds improvement opportunities. Monitors and evaluates care quality based on evidence, regulations, and data testing.
- Prepares and submits timely reports on work team progress to stakeholders. These reports include progress, barriers, lessons learned, and related topics for strategic improvement priorities.
- Works with staff to use audit strategies, data extraction, observation, surveys, focus groups, or other tools to improve care and service quality.
- Partners develop, interpret, and administer policies, procedures, and practices. They aim to provide high-quality, safe care and meet federal and state requirements.
- Applies a wide range of data techniques, and process or quality improvement tools to drive improvements.
- Represents BSWH at local, regional, state, or national health care partners.
- Participates and/or manages unit and/or facility huddles.
- Helps the ZERO Harm rounding process as directed by leadership.
Key Success Factors:
- Experienced knowledge of tools and techniques of quality performance measurement and data testing.
- Experienced knowledge of Texas, Joint Commission and CMS standards.
- Experienced knowledge of trends, developments, and research in providing high-quality safe care.
- Skilled facilitator, coach, consultant, influencer.
- Management and strategic thinking skills.
- Investigative and problem-solving skills.
- Skilled in the use of computers, and related software applications.
- Excellent verbal, social and written communication skills.
- Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, and regulatory issues.
- Able to work collaboratively and effectively with a wide range of stakeholders and across organizational lines and teams.
- Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives.
- Able to partner with key stakeholders to identify impediments to success and recommend and implement corrective action and/or mitigation.
- Able to work alone or with varying levels of direction or indirect supervision and guidance.
- Able to appropriately prioritize tasks to meet desired deadlines.
- Must achieve CPHQ, CPPS, or role-appropriate certification within two years.
- Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred.
Qualifications:
- Education - Bachelor's
- Experience - 5 Years of Experience