Join to apply for the Psych Response Team Case Manager role at Memorial Hermann Health System
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Works as Psychiatric Response Team Clinician providing care within various Emergency Departments, medical units and tele-psychiatry throughout the Memorial Hermann Healthcare System. The Response Team Clinician is part of a mobile team required to travel to all system hospitals in their personal automobile. This role is identified as essential personnel for the Healthcare system and must staff all shifts (days, evenings, overnights, and weekends). The Response Team Clinician is part of Disaster Team A.
The Response Team Clinician intervenes with patients who have identified psychiatric or chemical dependency needs or are identified as at risk of harm to self or others.
Typical presentations include:
Suicidal ideations
Severely distressed/extremely anxious
Substance abuse and dependency
Unexplained somatic complaints
Confusion /disorientation (Not caused by a medical condition)
Bizarre/agitated behavior
Hallucinations/delusions/ paranoia
Threat of harm to others
Mood disturbances
Behavioral disturbances
The Response Team Clinician must demonstrate knowledge and skills necessary to provide care appropriate to the patient served. The clinician conducts a psychiatric evaluation including diagnosis Axis I-V and determines voluntary or involuntary status with the patient. Evaluates risk factors for patient safety; suicide and homicide assessments to determine treatment plan and level of care needed. The clinician offers crisis intervention counseling to patients and their families. Based on the treatment and psychosocial needs of the patient, the clinician coordinates/facilitates the care plan including psychiatric hospitalization transfers, referral information, and aftercare plan for patients with behavioral health needs. The clinician consults with Response Team medical directors (psychiatrists) and attending physician for case review and medication recommendations, consults with family and physicians, and facilitates disposition regardless of payor source. The clinician verifies payor source parameters for determination of public and/or private program eligibility and facilitates case disposition based on patient acuity. This role will receive referrals for individuals from at-risk populations from interdisciplinary team members (including physicians, Case Managers, staff nurses, and other members of the care team).
Job Description
Minimum Qualifications
Education: Masters Degree in Social Work and licensure as a clinician or undergoing clinical supervision; or Master’s degree in counseling or related field.
Licenses/Certifications:
Licensed Master Social Worker, LMSW
Licensed Clinical Social Worker, LCSW
Licensed Professional Counselor, LPC
Licensed Marriage Family Therapist-Associate, LMFT-A or
Licensed Marriage Family Therapist, LMFT
Experience / Knowledge / Skills:
Two (2) years psychiatric/healthcare field experience preferred, Internships considered.
Knowledge of best practices in working with various psychiatric populations.
The ability to work independently.
Demonstrates capability in conducting evaluations to determine the psychosocial and psychiatric needs of adults, children and families.
Insight into the importance of thorough risk assessments for suicide and homicide.
Awareness of the role of the Diagnostic Statistical Manual (DSM) in diagnosing mental illness.
Possesses understanding of psychiatric levels of care.
Verbalizes understanding of crisis intervention techniques as well as some general counseling techniques with both individuals and family members.
Academic knowledge/experience of family systems and effective strategies for engaging the family in the patient’s treatment.
Theoretical knowledge of interviewing, assessment, organizational and problem solving skills.
Ability to apply theory into the practice of : 1) identifying appropriate community resources on assigned caseload and 2) working collaboratively with patients, families, multi-disciplinary team and community agencies to achieve desired patient outcomes 3) Seeking consultation/supervision from team clinical leaders on complex psychiatric and/or medical cases when clinically appropriate.
Possess knowledge of the importance of interpersonal communication and negotiation skills in interactions with patients, families, physicians and health care team colleagues. Good analytical and PC skills. Understands the need to develop collaborative relationships with physicians, families, patients, interdisciplinary team and other community agencies. Good communication skills and the theoretical knowledge of the importance of negotiation skills.
Openness to working with people of all social, economic, and cultural backgrounds; being open-minded and adaptable to change. Demonstrate the ability to connect patients and families with necessary services, both inside and outside the MHHS network. Some knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources. Demonstrate patience and tact when dealing with clients and other staff.
Principal Accountabilities
On the basis of a Comprehensive Behavioral Health Assessment, the BHCI will assess the patient and their psychosocial risk factors through evaluation of current and prior functioning levels, patient’s mental health history, severity of psychiatric symptoms, appropriateness and adequacy of support systems, reaction to illness and ability to cope.
Evaluates for self-injurious or harmful behaviors and recommends precautions according to patient acuity.
Consults with BHS medical directors (psychiatrists) and attending physician for case review and medication recommendations.
Provides psychiatric diagnoses and appropriately document clinical criteria and psychiatric symptoms.
Provides counseling and/or treatment to individuals, couples, families, or groups by establishing and maintaining a therapeutic relationship to understand and intervene in intrapersonal, interpersonal, and psychosocial dynamics; and to diagnose and treat mental, emotional, and behavioral disorders and addictions.
Educates to adults, children and families experiencing emotional disturbances, mental illness or problems related to substance abuse.
Intervenes with patients and families regarding emotional, social, and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs.
Provides intervention in cases involving child abuse/neglect, domestic violence, elderly abuse, institutional abuse and sexual assault.
Serves as a resource person and provides crisis counseling and intervention related to treatment decisions.
Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and the community at large.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries: Hospitals and Health Care
Get notified about new Case Manager jobs in Houston, TX.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.