Pharmacy Care Coordinator
We are looking for a Pharmacy Care Coordinator at Crumdale Specialty .
Position Summary
The Pharmacy Care Coordinator will oversee ongoing specialty sourcing solutions to support patients, employees, and groups. This role helps members access medications through multiple programs, including specialty pharmacies, manufacturer assistance programs, grants, and foundations. The coordinator will handhold members throughout the process and contact pharmacies, PBMs, health care providers, and/or financial assistance programs on the members’ behalf to gather information.
About the Job
Responsible for managing ongoing sourcing solutions
Serve as an advocate for patients to ensure continued access to medication
Act as members’ main point of contact for all patient assistance programs
Ensure appropriate and effective communication between patients, pharmacists, employers, PBMs, and health care providers
Thorough documentation of all interactions and progress through programs
Research various financial assistance programs
Assist in obtaining prior authorizations for specialty medications
Bill third‑party insurance on behalf of patients
Other related tasks and duties as may be assigned
Requirements
Pharmacy Technician Certification or willingness to obtain within the next 3 months
Bachelor’s degree or equivalent experience is a plus
2+ years of patient advocacy experience
Previous patient assistance program experience is preferred
Patient‑service oriented
Effectively build trust and establish meaningful relationships with patients
Knowledge of the PBM industry and drug adjudication
Understanding of medical and health insurance terminology
Attentive to detail and strong clinical documentation skills
Solid understanding of health and welfare benefits
Well‑spoken
Proficient in MS Excel and Outlook
Want to go the extra mile to help others / clients
Ability to self‑start and work independently
Ability to work within a collaborative team
Ability to prioritize effectively and work efficiently
Reputation of ethical and professional character
Critical thinking and solution seeking
Effective and efficient communicator
Bilingual is a plus but is not necessary
Benefits
Medical
Telemedicine
Dental
Vision
Life, AD&D, Disability
401(k)
Flexible time‑off
Note: Crumdale Specialty is not engaging with external recruitment agencies; please refrain from contacting us regarding this position.