Overview Patient Care Manager role at St. John's Community Health.
The Patient Care Manager is responsible for ensuring all programs are implemented according to grant requirements and HIV support services are effectively maintained. The Patient Care Manager provides guidance to HIV specialty care teams, and coordinates weekly, monthly and as-needed case conferences with other departments. Monthly staff meetings are led by the HIV Programs Manager in which trainings will be scheduled, and updates will be given by each grant team. The Patient Care Manager supports grant reporting requirements, data acquisition, and correspondence with grants’ program officers.
Base pay range $70,000.00/yr - $70,000.00/yr
Responsibilities Work with HIV specialty and primary care providers to ensure all HIV- and HCV-positive patients are receiving all required medical services.
Partner with the Clinic Manager to provide patients with a smooth clinic experience, including being seen in a timely fashion and having prescriptions sent to pharmacies.
Work with patients to ensure that all referrals are placed into the system and warm hand-offs are made.
Ensure that HIV Specialists are performing all necessary medical procedures on HIV positive patients.
Ensure that all core requirements that must be met on a yearly basis to ensure audit readiness.
Assist with completion of programmatic activities, reports, and communication with Program Manager at DHSP.
Establish and maintain relationships with DPH labs.
Lead weekly case conferences/rounds with MCC team.
Ensure all patient assessments are being completed, interventions are being given and referrals are being made as necessary.
Work with MCC team to ensure that time spent with patients is accurately entered into CaseWatch.
Collaborate with other organizations with MCC teams to streamline workflow for the team.
Qualifications/Licensure Masters degree in Public Health, Social Work, Health Sciences or related field preferred.
Two years’ related experience in a health or social service setting preferred.
Prior experience working as a teacher, health educator and/or community health worker/promoter, case manager, patient advocate, or related position.
Experience working in underserved communities such as LGBT populations, communities of color, youth/adolescents, and those experiencing homelessness, substance abuse, and/or mental illness.
Two years of experience in a management or leadership role.
Bilingual English/Spanish (read, write, speak).
Benefits Free Medical, Dental & Vision
13 Paid Holidays + PTO
403 (B) retirement match
Life Insurance, EAP
Tuition Reimbursement
Flexible Spending Account
Continued workforce development & training
Succession plans & growth within
St. John’s Community Health is an Equal Employment Opportunity Employer