Overview Are you ready to lead compassionate care that truly makes a difference? Do you thrive in a leadership role where clinical excellence meets heart? If so, you could be the next Hospice Patient Care Manager on our team. At Gentiva Hospice, we believe every day is an opportunity to make care more personal and life more comfortable. As a Patient Care Manager, you'll play a vital leadership role in guiding our hospice team, overseeing patient care, and ensuring we deliver the highest quality support with dignity, grace, and compassion.
As a Hospice Patient Care Manager, You Will
Report directly to the Executive Director, Administrator, or Senior Patient Care Manager
Oversee and direct patient care services to ensure the delivery of high-quality hospice care
Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority
Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
Support performance improvement initiatives, quality assessments, and operational efficiencies within your location
About You – Qualifications
Responsibilities Qualifications – What You’ll Bring:
Current RN license in the state of employment
Graduate of an accredited nursing program
Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting
Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
Knowledge and compassion for terminally ill patients and their families
Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
Strong interpersonal, organizational, and leadership skills
Competency in clinical documentation and technology systems
Preferred Qualifications (Not Required)
Bachelor of Science in Nursing (BSN)
Previous leadership, team management, or supervisory experience in hospice or home health
Familiarity with EMR systems and telehealth platforms
Certification in Hospice and Palliative Nursing (CHPN)
We Offer Why Join Us? We are a national leader in home-based care with more than 430 locations across 36 states. At Gentiva Hospice, we provide more than just care—we build trusting relationships with our patients and teammates.
Benefits For All Hospice Associates (Full-Time & Per Diem)
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Legal & Equal Opportunity
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location : Gentiva Hospice