Patient Care Coordinator
Position Overview This position performs a variety of front‑office clerical and support tasks within primary care and specialty departments. Responsibilities include patient referrals, registration, scheduling, scanning, customer service, answering phones, greeting visitors, maintaining office supplies, collecting co‑payments, coordinating interpreter services, and other clinic‑related duties.
Responsibilities
Manage patient referrals and registration.
Schedule appointments and coordinate multiple same‑day appointments across disciplines.
Answer phones, greet visitors, provide front‑office support.
Order and maintain office supplies, backup support services.
Collect co‑payments and process billing as needed.
Arrange interpreter services when required.
Perform other clinic‑related duties as assigned.
Required Qualifications
1 year experience in a medical/healthcare setting or 2 years in a customer service role.
6 months recent receptionist or front desk experience.
Preferred Qualifications
3 months related experience with recurring appointments.
Experience with medical terminology and basic medical record processes.
Benefits
Our benefits package includes a 401(k) with employer match, health, dental, and vision insurance, life and disability insurance, paid parental leave, vacation and holidays, and additional benefits such as wellness resources and voluntary programs.
About Providence
Providence is a comprehensive health care organization that serves more than 120,000 caregivers across over 1,000 clinics and hospitals nationwide. Our mission is to advocate, educate, and provide extraordinary patient care with a focus on inclusivity and community well‑being.
About the Team
Pacific Medical Centers (PacMed) is a private, not‑for‑profit network of outpatient primary and specialty clinics located in King, Snohomish, and Pierce counties. We offer board‑certified providers, cutting‑edge technology, and first‑class facilities.
Equal Employment Opportunity Statement
Providence is an Equal Opportunity Employer. We are committed to fostering an inclusive workforce that values diversity and provides equal opportunities for advancement.