Schedule: Full Time, Monday to Friday 8 to 5
Location: First Hill Area of Seattle, Washington
Job Description: Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you'll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.
Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Benefits and perks: Competitive pay (including holiday pay & shift pay differentials) Best-in-class benefits - full medical, dental and vision coverage from your first day 401(k) plan with employer matching & complimentary retirement planner Generous paid time off for vacation, sick days and holidays Tuition reimbursement & student loan forgiveness programs Wellness & mental health assistance programs Back-up child & elder care to help with care disruptions for your family
Required Qualifications: 1 year experience in medical/healthcare setting or two years in a customer service role Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion
Preferred Qualifications: Electronic Medical Records (EMR) experience