Description
The UCLA Santa Monica Hospital is looking to hire a full-time Patient Care Coordinator to join our Orthopedic Surgery Department. You will provide administrative and academic support. Primary duties include:
Front desk duties (triage calls, greet and check-in patients)
Responsible for patient interviewing and encounter registration
Scheduling and confirming patients appointments
Obtaining all financial and demographic information from patients
Accurately encounter patients utilizing proper Care Connect functions
Explaining in the BHS procedures and necessary information to patients including required authorization and estimated liability
Verifying insurance benefits and accurately record benefits for finance review
Reviewing accounts for change in status and re-verify benefits and/or authorization
Transporting radiological studies (i.e. x-ray, CT scan, MRI) and other test results
Other duties as assigned
Salary range: $30.36/hr - $43.49/hr
Qualifications
Previous experience in a medical office setting
Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations
Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
Skill in performing basic arithmetic
Ability to work independently and exercise appropriate decisions with minimum supervision
Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds
Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public